On-Site Data Center Critical Operations Manager

QTS Realty Trust; Fayetteville (GA); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

401(k) matching contributions

Bonus or commission eligible

Generous PTO and floating holidays

Stock Purchase Plan

Holidays

Insurance (medical/dental/vision)

Tuition reimbursement

Wellness program

Parental leave

Scholarship for dependents

Job summary

QTS Data Centers is seeking a Manager, Critical Operations to lead the facility’s technical strategy, continuous improvement, and maintenance support across electrical, mechanical, and life-safety systems.

This on-site role requires experience in data center infrastructure, regulatory compliance, and a proven ability to manage teams and budgets while driving energy efficiency and reliability. QTS emphasizes 24x7x365 operations and offers comprehensive benefits.

Qualifications

• Five or more years workplace or professional equivalent experience.
• Experience leading data center operations teams.
• Strong written, verbal, and interpersonal communication skills.

Responsibilities

• Maintain facility policies and organizational structure per senior management and policy.
• Develop maintenance governance to ensure 100% uptime of mechanical, electrical, life safety, monitoring and control systems.
• Lead emergency response planning and align short/long-term business plans with profitability and growth objectives.
• Oversee building and site cleanliness, and manage operating and capital budgets.
• Partner with Development, Sales, Implementation, and Solutions Engineers to deploy and maintain customer environments.
• Conduct tours and audits for Sales and Customers and ensure services support.

Skills

Customer service

Leadership

Communication

Team leadership

Education

Bachelor or Master degree in Business/Engineering/Architecture

Job description

QTS Data Centers is seeking a Manager, Critical Operations to lead the facility’s technical strategy, continuous improvement, and maintenance support across electrical, mechanical, and life-safety systems.

This on-site role requires experience in data center infrastructure, regulatory compliance, and a proven ability to manage teams and budgets while driving energy efficiency and reliability. QTS emphasizes 24x7x365 operations and offers comprehensive benefits.