24/7 Crisis Case Manager – Behavioral Health

MIND 24-7; Phoenix (AZ); On-site; USD 48,000 - 64,000; Full time

Benefits offered by this job

Medical, dental, vision, life, anddisb

401(k) plan with company contributions

Job summary

MIND 24-7 is redefining access to behavioral health care with 24/7 walk-in mental health services for all ages. The Crisis Case Manager will coordinate discharge planning, psychiatric medication management, and supportive services to ensure seamless transitions and timely follow-up.

Ideal candidates hold an Associate’s or Bachelor’s degree in healthcare or related field, 1–2 years in case management, and a Fingerprint Clearance Card. Bilingual English/Spanish is a plus.

Qualifications

• 1–2 years of experience in case management, care coordination, or behavioral health services.
• Fingerprint Clearance Card or ability to obtain upon hire.
• Bilingual (English/Spanish) is a plus.
• Strong communication, time management, and organizational skills.

Responsibilities

• Coordinate discharge planning and ongoing care for patients under psychiatric medication management.
• Schedule follow-up appointments with outpatient psychiatric providers and therapists.
• Support patient access to prescriptions, transportation, insurance coverage, and social services.
• Communicate with pharmacies, families, guardians, and care teams to ensure continuity of care.
• Document case management activities in the EHR system.
• Participate in interdisciplinary team meetings and contribute to holistic care planning.

Skills

Case management

Care coordination

Behavioral health

Bilingual English/Spanish

Education

Associate's degree in healthcare

Bachelor's degree in healthcare

Tools

Electronic Health Records (EHR)

Job description

MIND 24-7 is redefining access to behavioral health care with 24/7 walk-in mental health services for all ages. The Crisis Case Manager will coordinate discharge planning, psychiatric medication management, and supportive services to ensure seamless transitions and timely follow-up.

Ideal candidates hold an Associate’s or Bachelor’s degree in healthcare or related field, 1–2 years in case management, and a Fingerprint Clearance Card. Bilingual English/Spanish is a plus.