24/7 Mental Health Crisis Navigator

Community Health Associates; Douglas (AZ); On-site; USD 30,000 - 47,000; Full time

Job summary

Community Health Associates seeks a Mental Health Crisis Specialist to provide on/off-site crisis intervention and stabilization for adults, children, and adolescents 24/7. Responsibilities include intake, outreach, lethality monitoring, linkage, and short-term case management with emphasis on safety and suicide prevention.

The role requires collaboration with partner agencies, timely documentation, and ongoing skill development in a dynamic crisis setting.

Qualifications

• Excellent communication skills and ability to respond to callers with patience and nonjudgmental attitude.
• Ability to work well in a team and follow clinical and office protocols.
• Strong problem solving and computer literacy; customer service experience preferred.

Responsibilities

• Provide short-term crisis intervention services to adults, children, and adolescents in the community or center.
• Assess need for involuntary transport with Law Enforcement and assist in the process.
• Provide short-term case management including crisis planning and coordination of services.
• Collaborate with partner agencies to develop appropriate service provisions for families.
• Document and chart casework timely and accurately.
• Maintain knowledge of local resources for referrals and linkages.
• Attend supervision, training, and meetings as scheduled.
• Assist in other agency programs during emergencies or staff shortages.
• Engage in agency/community projects to support mission.
• Provide marketing or educational presentations as assigned.
• Train new staff and students as directed.
• Maintain a valid Arizona Driver’s License and access to a vehicle.

Skills

Communication

Teamwork

Multi-tasking

Computer literacy

Customer service

Education

High school diploma or GED

Bachelor’s degree in behavioral health

Job description

Community Health Associates seeks a Mental Health Crisis Specialist to provide on/off-site crisis intervention and stabilization for adults, children, and adolescents 24/7. Responsibilities include intake, outreach, lethality monitoring, linkage, and short-term case management with emphasis on safety and suicide prevention.

The role requires collaboration with partner agencies, timely documentation, and ongoing skill development in a dynamic crisis setting.