24/7 Alarm Dispatch Operator - Life-Safety Response

Emergency 24; Brea (CA); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Paid training

Medical insurance

Dental insurance

Vision insurance

Paid time off

Retirement plan

Career growth

Job summary

Emergency24 in Brea, CA seeks an Alarm Monitoring Operator (Central Station Dispatcher) for 2nd shift. This full-time, on-site role supports 24/7 monitoring with paid training and a clear path in a life-safety industry.

You will handle calls, verify events, dispatch responders nationwide, and document activity, while maintaining composure and accuracy under pressure. A high school diploma is required; background checks and confidentiality agreements apply; shift includes nights, weekends, and

Qualifications

• High school diploma or GED is required.
• Experience in a call center or dispatch is preferred but training provided.
• Able to work 2nd shift and 40 hours per week.
• Must pass background checks and confidentiality agreements.

Responsibilities

• Respond to alarm activations and verify events.
• Handle high volume calls and document activity.
• Dispatch alarms to police, fire, or emergency services.
• Communicate clearly during high-pressure situations.
• Monitor systems and maintain accurate records.
• Adhere to schedules and quality guidelines.

Skills

Customer service

Phone etiquette

Clear communication

Calm under pressure

Detail oriented

Reliable

Punctual

Willing to learn

Education

High School diploma or GED

Job description

Emergency24 in Brea, CA seeks an Alarm Monitoring Operator (Central Station Dispatcher) for 2nd shift. This full-time, on-site role supports 24/7 monitoring with paid training and a clear path in a life-safety industry.

You will handle calls, verify events, dispatch responders nationwide, and document activity, while maintaining composure and accuracy under pressure. A high school diploma is required; background checks and confidentiality agreements apply; shift includes nights, weekends, and