24/7 911 Dispatcher: Calm, Precise, Life-Saving

Emergency Telecommunicator Services; McRae–Helena (GA); On-site; USD 45,000 - 65,000; Full time

Job summary

Emergency Telecommunicator Services seeks a 911 Emergency Dispatcher to connect callers with public safety resources in MC Rae Helena, GA. The role involves receiving emergency calls, gathering information, and coordinating responders according to agency procedures.

Applicants should maintain calm communication, verify incident locations, document updates, and relay accurate information across multiple systems. Some agencies require certifications or prior experience.

Qualifications

• High school diploma or GED required; some agencies seek experience or certifications.
• Accurate typing, active listening, and clear speech essential.

Responsibilities

• Answer emergency and nonemergency calls in the service area.
• Confirm addresses, callback numbers, and incident details.
• Assess call priority per agency procedures.
• Enter incident data into CAD systems.
• Dispatch responders when assigned to radio operations.
• Maintain records and protect confidentiality.

Skills

Typing speed

Active listening

Clear speech

Organizational skills

Education

High school diploma

Tools

CAD system

Job description

Emergency Telecommunicator Services seeks a 911 Emergency Dispatcher to connect callers with public safety resources in MC Rae Helena, GA. The role involves receiving emergency calls, gathering information, and coordinating responders according to agency procedures.

Applicants should maintain calm communication, verify incident locations, document updates, and relay accurate information across multiple systems. Some agencies require certifications or prior experience.