3rd Shift Shuttle Driver | Radisson Plaza Hotel | Part Time

Radisson Plaza Hotel; United States; On-site; USD 18,000 - 29,000; Full time

Benefits offered by this job

Medical/Dental/Vision (Full-Time)

401K with match

Parental Leave Program (Full-Time)

Shift meal provided

Employee Assistance Program

Wellness reimbursement

Employee discounts

Discounted hotel rates

Job summary

Radisson Plaza Hotel is seeking a Night Shuttle Driver/Bell Staff to warmly greet guests and operate shuttles, coordinating with Front Office to ensure seamless arrivals and departures. You will perform vehicle inspections, maintain logs, and assist with luggage while delivering courteous service.

Applicants should have a Michigan driver’s license, be 18+, and capable of CDL placement if needed. The role requires standing for long periods and lifting up to 75 pounds, with a benefits-minded,

Qualifications

• 18+ years of age or older required.
• Michigan Driver’s license and ability to obtain CDL.
• Clean DMV record required for consideration.
• High integrity and ability to work independently.
• Observant and well-organized with attention to detail.
• Ability to lift up to 75 pounds and stand for long periods.

Responsibilities

• Safely operate and maintain shuttles, planning pick-ups and drop-offs.
• Perform routine vehicle inspections and keep shuttle conditions noted.
• Greet guests, assist with luggage, and ensure a welcoming experience.
• Maintain shuttle logs, service records, and daily activity reports.
• Keep bell stand and entrances organized and stocked.
• Assist with delivering packages and guest items around the property.
• Coordinate transportation needs with Front Office and other departments.
• Support events with transportation planning and logistics.
• Identify issues and escalate appropriately while upholding policies.

Skills

Customer service

Attention to detail

Team collaboration

Stamina

Education

High school diploma or equivalent

Tools

CDL (preferred)

Job description

Job Description Overview As a multi-functional member of the Front Office team, you will serve as a first and lasting impression for guests—providing exceptional hospitality from arrival to departure. You are responsible for providing safe, efficient, and guest-focused transportation services. This role supports the arrival, departure, and in-stay experience by delivering warm hospitality, maintaining pristine vehicle conditions, and ensuring seamless coordination with the Front Office and other hotel departments all while upholding Radisson and GHG standards of excellence. Pay rate is based on experience with performance-based raises

What You’ll Be Doing

• Safely operate and maintain company shuttles, including planning and coordinating scheduled pick-ups and drop-offs under changing conditions.
• Perform routine vehicle inspections and document shuttle conditions; ensure all vehicles remain clean, well-maintained, and guest-ready.
• Greet guests at the hotel entrance, assist with unloading luggage, and create a welcoming arrival and departure experience.
• Maintain accurate shuttle logs, service records, and daily activity reports.
• Keep the bell stand, entrance areas, and related equipment well-organized, clean, and fully stocked.
• Assist with delivering packages, amenities, and guest items throughout the property.
• Support event logistics by coordinating transportation needs and preparing the bell stand for high-volume periods.
• Collaborate with Front Office, Housekeeping, Security, and other departments to ensure seamless operations and consistent guest satisfaction.
• Identify potential issues, propose solutions, and elevate concerns appropriately.
• Remain knowledgeable about hotel amenities, front-office operations, local attractions, and events to enhance guest experiences.
• Respond to guest concerns with empathy and professionalism while upholding hotel policies.
• Perform additional duties as needed in support of guest satisfaction and hotel operations.
• Represent the hotel with professionalism, courtesy, and attention to detail at all times.
• Contribute to a positive, cooperative, and energetic work environment.
• As needed, Valet park guest vehicles in accordance with safety procedures and applicable laws.
• Perform additional duties as assigned to support overall hotel operations.
• Ambassador for Radisson and GHG standards.

What You Need for this Position

• Availability from 10:45 PM - 7:00 AM
• Must be 18+ years of age
• Michigan Driver’s license and ability to get or already possess a CDL
• Must be able to provide clean DMV driving record for consideration
• High integrity and motivation to work independently
• Highly observant to details and organization
• Sufficient manual dexterity in hands to be able to load and unload luggage
• Able to stand for long periods of time, up to 8 hours or more
• Able to stoop and bend
• Ability to run, move up and down stairs
• Able to lift up to 75 pounds
• Able to handle responsibilities that require repetitive motion tasks

What’s in it for You

• Medical/Dental/Vision (Full-Time option)
• 401K with 100% match up to 3% (Full-Time option)
• Parental Leave Program (Full-Time Option)
• Shift meal provided per day
• Robust Employee Assistance Program providing a wide range of services including up to 7 free counseling sessions per year
• Health and Wellness reimbursement up to $600 annually for items like massages, gym memberships, running shoes etc.
• 10% Discount on GHG outlets
• Discounted hotel rates at Radisson Hotel Group branded properties worldwide

Top Reasons to Work With GHG

We are one of the Nation's 101 Best and Brightest Companies to work for

You’ll have the opportunity to work with a Front Office team that is fun, high-energy, and passionate about providing a memorable guest experience

You will grow your skills and experience in an environment that encourages growth and development

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