1st Shift Production & Repair Supervisor

Flex; Memphis (TN); On-site; USD 90,000 - 120,000; Full time

Job summary

Flex is seeking a Server RMA Operations Supervisor to lead the Center Analysis & Repair (CAR) team, ensuring safety, quality, productivity and customer satisfaction.

Responsibilities include mentoring Debug and Repair Technicians, managing daily operations, and driving root cause analysis. Strong leadership and electronics expertise are required for a high-volume manufacturing environment.

Qualifications

• Minimum 5 years in electronics manufacturing, failure analysis, repair or technical operations.
• Minimum 2 years of leadership or supervisory experience.
• Advanced knowledge of electronics troubleshooting and repair methodologies.
• Experience with server repair and board-level diagnostics.
• Proficient in Excel; KPI reporting skills.

Responsibilities

• Lead Debug, Failure Analysis, and Repair Technicians.
• Manage daily CAR operations and staffing.
• Monitor FPY, Repair Yield, TAT, Cycle Time, and productivity.
• Drive root cause analysis and corrective actions.
• Support server, motherboard, and board-level repair.
• Ensure compliance with ESD, ISO, quality and safety.
• Lead coaching, performance reviews and development plans.

Skills

Electronics troubleshooting

Board-level repair

Root cause analysis

Server architecture

SMT manufacturing

PCB layouts

Diagnostics

Repair methodologies

Education

Bachelor's degree preferred

Tools

Oscilloscopes

Digital multimeters

Power supplies

Diagnostic equipment

Job description

Flex is seeking a Server RMA Operations Supervisor to lead the Center Analysis & Repair (CAR) team, ensuring safety, quality, productivity and customer satisfaction.

Responsibilities include mentoring Debug and Repair Technicians, managing daily operations, and driving root cause analysis. Strong leadership and electronics expertise are required for a high-volume manufacturing environment.