Customer Care Specialist — Inbound Support & Claims

Maytav Bus Co; Fairhope (AL); On-site; USD 18,000 - 26,000; Full time

Job summary

Clark Personnel is seeking a Customer Care Representative for a full-time, on-site role in Fairhope, AL. You will handle calls, process orders, and manage inquiries, contributing to a growing team.

The position requires previous customer service experience, strong data entry and 10-key skills, and a professional phone manner. Schedule is Monday–Friday, 9:00am–6:00pm, with a competitive hourly pay.

Qualifications

• Claims handling experience preferred
• Strong data entry and 10-key skills
• Excellent phone etiquette and communication skills
• High attention to detail and accuracy
• Computer proficiency
• Team-oriented mindset with a positive attitude

Responsibilities

• Answer incoming customer calls and provide excellent service
• Process orders, invoices, and customer claims
• Resolve escalated customer concerns professionally and efficiently
• Develop and maintain product knowledge
• Assist with training and onboarding new customer service representatives
• Ensure accurate data entry and documentation

Skills

Data entry

10-key

Phone etiquette

Communication skills

Attention to detail

Team player

Job description

Clark Personnel is seeking a Customer Care Representative for a full-time, on-site role in Fairhope, AL. You will handle calls, process orders, and manage inquiries, contributing to a growing team.

The position requires previous customer service experience, strong data entry and 10-key skills, and a professional phone manner. Schedule is Monday–Friday, 9:00am–6:00pm, with a competitive hourly pay.