Customer Care Specialist — Mon-Fri, Full-Time

Clark Personnel; Fairhope (AL); On-site; USD 18,000 - 26,000; Full time

Job summary

Clark Personnel in Fairhope, AL is seeking a Customer Care Representative to join a growing and dynamic team. You will answer incoming calls, process orders and claims, and maintain strong product knowledge.

The full-time position offers $16/hour with a Monday–Friday, 9:00am–6:00pm schedule. Prior customer service and data-entry experience are preferred, and you should have excellent phone etiquette, attention to detail, and a team-focused attitude.

Qualifications

• Claims handling experience preferred.
• Strong data entry and 10-key skills.
• Excellent phone etiquette and communication skills.
• High attention to detail and accuracy.
• Computer proficiency.
• Team-oriented mindset with a positive attitude.

Responsibilities

• Answer incoming customer calls and provide excellent service
• Process orders, invoices, and customer claims
• Resolve escalated customer concerns professionally and efficiently
• Develop and maintain product knowledge
• Assist with training and onboarding new customer service representatives
• Ensure accurate data entry and documentation

Skills

Data entry

10-key

Phone etiquette

Communication

Attention to detail

Teamwork

Computer proficiency

Job description

Clark Personnel in Fairhope, AL is seeking a Customer Care Representative to join a growing and dynamic team. You will answer incoming calls, process orders and claims, and maintain strong product knowledge.

The full-time position offers $16/hour with a Monday–Friday, 9:00am–6:00pm schedule. Prior customer service and data-entry experience are preferred, and you should have excellent phone etiquette, attention to detail, and a team-focused attitude.