(15145) Help Me Grow Navigator

Mhmrtarrant; Fort Worth (TX); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Comprehensive healthcare options

Life insurance and supplemental plans

401a match and 457 plans

Paid vacation and holidays

Student Loan Forgiveness

Professional development programs

Job summary

MHMR is seeking a Help Me Grow Navigator to provide access and referral service coordination for families contacting MHMR through multiple channels. You will connect callers to appropriate internal or external resources and work with families until all needs are met and follow-up is scheduled.

This role emphasizes the mission of MHMR and adherence to the agency’s 7 key principles for early intervention in natural environments, with a bachelor’s degree as a minimum and bilingual English/Spanish

Qualifications

• Bachelor’s degree in social work or human services (e.g., psychology, child development).
• 2 years of work experience in early childhood development.
• Bilingual English/Spanish preferred.

Responsibilities

• Provide access and referral service coordination for families via phone, web, email, or fax.
• Ensure timely and appropriate responses and follow up to meet families’ rights and needs.
• Connect callers to internal or external resources and work with families until needs are met.

Skills

English

Spanish

Education

Bachelor's degree in social work or human services

Job description

For over 50 years, MHMR has provided community-based services for youth and adults with intellectual and developmental disabilities (IDD), mental health conditions, and substance use disorders, as well as babies and young children with developmental delays. MHMR employees use a person-centered approach to fulfill the mission: We Change Lives! Using innovative approaches, MHMR partners with community organizations to provide services and a hopeful future.

Direct Care - Clinical Therapist/Social Work/Case Worker

Unwavering Commitment! We are looking for you on our team.

The Help Me Grow Navigator provides access and referral service coordination for families that contact Help Me Grow through the phone line, web site, email or fax. Ensures that all contacts received are served timely and appropriately and in keeping with families’ rights and needs. Connects callers to most appropriate internal and/or external resources. Works with families until ensured that all needs are met or follow up is scheduled.

This position fully embraces the mission and 7 key principles for providing early intervention services in the natural environment.

Minimum Education: Bachelor’s degree in social work or human services field such as psychology, child development.

Defined Education: None Required

Preferences: bilingual and fluent in English/Spanish

Substitutions:

Years’ Experience: 2 years work experience in early childhood development

Defined Experience: Non Required

License/Certifications: None Required

Special Courses: None Required

Supervisory Experience: None Required

Agency Requirements

All staff are required to participate in agency Emergency Preparedness and Environmental Safety programs and may be assigned by their department as a key/essential staff level function during critical events or for the purpose of sustaining business continuity.

This position may require temporary or permanent re-assignment to any MHMR Tarrant facility as determined by program needs and/or the Division/Director.

Assigned work hours may change as the needs of the agency change.

The Functional Title of this position may change as the needs of the agency change.

All work will be completed within the scheduled work hours. All non-exempt (hourly) employees are expected to clock in and clock out for each work shift, no work should be done off the clock.

Prior approval from supervisor is required for all Paid Time Off (PTO) and Overtime.

MHMR reserves the right to change, add to or eliminate positions as it deems appropriate.

Employment is at will, as well as agency needs may change.

Agency dress code is to be followed at all times.

Physical on-site presence, including regular attendance and punctuality, is an essential function of this position. Any changes or adjustments to your assigned work schedule or shift hours must be approved by your supervisor in advance.

All staff are required to participate in agency Emergency Preparedness and Environmental Safety programs and may be assigned by their departments as a key/essential staff level function during critical events or for the purpose of sustaining business continuity.

This position may require temporary or permanent re-assignment to any MHMR Tarrant facility as determined by program needs and /or the Division/Director.

Assigned work hours may change as the needs of the agency change.

The functional Title of this position may change as the needs of the agency change.

All work will be complete within the scheduled work hours. All non-exempt (hourly) employee are expected to clock In and out for each work shift, no work done should be done off the clock.

Prior approval from supervisor is required for all Paid Time Off (PTO) and Overtime.

MHMR reserves the tight to change, and to or eliminate a position as it deems appropriate.

Employment is at will, as well as agency needs may change.

Agency dress code is to be followed at all times.

Physical on-site presence, including regular attendance and punctuality is an essential function of this position. Any change or adjustments to your assigned work schedule or shift hours must be approved by your supervisor in advance.

Our total rewards program offers benefits* to full time employees beginning 1st of the month following hire date including but not limited to:

• Comprehensive healthcare options (Medical, Dental, and Vision)
• Life insurance and additional supplemental accident and hospitalization plans
• 401a match and 457 deferred compensation plans
• Paid vacation and holidays; varied flexible work environment locations
• Student Loan Forgiveness
• Professional development programs and training

Insurance eligibility:

• Full time employees begin 1st of the month following hire date
• Market driven positions (full time or part time) begin immediately after hire date
• Select part time market driven positions are eligible for most insurance plans
• Substitute status jobs are not eligible for benefits

MHMR is an Equal Opportunity Employer. MHMR prohibits employment discrimination based on race, color, religion, sex, national origin, age, covered veteran status, disability, sexual orientation, or any legally protected characteristic. This applies to all agency employment practices and decisions, including but not limited to, recruiting, interviewing, hiring, transferring, reassigning, promoting, demoting, compensation, benefits, terminating and other terms and conditions of employment.

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