(14841) HCS/TxHmL Support Associate

Mhmrtarrant; Fort Worth (TX); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Retirement plan

PTO from day one

Holiday pay

Employee assistance program

Wellness programs

Student loan forgiveness

Job summary

MHMR is seeking an administrative/clerical/customer service professional to support transportation coordination for clients across Tarrant County. The role emphasizes clear verbal and written communication and compassionate, patient interaction with individuals with IDD and mental health needs.

The position requires a high school diploma or GED and at least two years of clerical or secretarial experience, plus a valid Texas driver’s license.

Qualifications

• Extensive verbal, written, interpersonal and phone communication skills.
• Ability to engage with individuals with IDD and mental health needs respectfully.
• Comfort with coordinating transportation options and routes.

Responsibilities

• Assist people with disabilities in finding the most appropriate, cost-effective transportation across Tarrant County and surrounding areas.
• Provide clerical support and ensure smooth administrative operations in the navigation role.

Skills

Verbal communication

Written communication

Interpersonal skills

Phone communication

Education

High School Diploma/GED

Job description

Indirect - Administrative/Clerical/Customer Service

For over 50 years, MHMR has provided community-based services for youth and adults with intellectual and developmental disabilities (IDD), mental health conditions, and substance use disorders, as well as babies and young children with developmental delays. MHMR employees use a person-centered approach to fulfill the mission: We Change Lives! Using innovative approaches, MHMR partners with community organizations to provide services and a hopeful future.

You want to make a difference in the lives of ourclients;weneedyourexpertiseto carryoutour mission.

In this navigation position, you are required to have extensive verbal, written, interpersonal, and phone communication skills. It requires assisting people with disabilities in finding the most appropriate, cost-effective means of transportation across Tarrant County and surrounding areas.

Minimum Education: High School Diploma/GED

Defined Education: None

Years' Experience: Two (2) years

Defined Experience: Clerical/secretarial experience

License/Certifications: Valid Texas Driver's License with an acceptable driving record

Why Choose MHMR as Your Employer

MHMR offers an excellent competitive benefits package designed to support the well being of our employees and their families.

• retirement plan with company matching
• day one PTO accrual
• ten paid holidays plus a floating holiday
• employeeassistanceprograms
• comprehensive wellness programs that promote physical, mental, and financial health.
• Student Loan Forgiveness Programs which offers long term financial relief opportunities for eligible team members.

MHMR is committed to your future; we're a qualifying employer for Student Loan Forgiveness Programs which offers long term financial relief opportunities for eligible team members.

We are committed to providing strong, meaningful benefits that make a real difference in the lives of employees and their eligible dependents. Our benefits philosophy emphasis work-life balance, personal well being, and access to resources that help employees thrive both professionally and personally.

We CARE:

• We Connect People in Our Community
• We Link People to Resources
• We Empower People

Our values are based on the following beliefs:

• Respect for people who are active in planning their services
• Recovery is a life-long process of better health
• Success as positive outcomes for each person
• Participation of people and their families in the process
• Inclusion in the community through services that promote growth and independence
• Safe, ethical, and cost-effective services
• Best practices in current research in medical,psychosocialand organizational fields
• Collaboration with other organizations for better services
• Mustdemonstratecompassion, trauma-informed care, and safety practices including suicide safe care

MHMR is an Equal Opportunity Employer. MHMR prohibits employment discrimination based on race, color, religion, sex, national origin, age, covered veteran status, disability, sexual orientation, or any legally protected characteristic. This applies to all agency employment practices and decisions, including but not limited to, recruiting, interviewing, hiring, transferring, reassigning, promoting, demoting, compensation, benefits, terminating and other terms and conditions of employment.

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