Trade CRM Specialist

Brobston Group; New York (NY); Hybrid; USD 67,000 - 80,000; Full time

Benefits offered by this job

401(k) with company match

Hybrid work schedule

Paid time off

Job summary

Moët Hennessy USA, Inc. is seeking a Trade CRM Specialist to enable change across Commercial teams, focusing on adopting ASPIRE (Salesforce + Power BI) for better customer engagement and data-driven decisions. The role includes training, troubleshooting, and dashboard development.

The position is hybrid with 3 days in the NYC office, offering a competitive salary, annual bonus potential, and strong benefits including health, retirement, and PTO.

Qualifications

• 2+ years of professional experience in sales, marketing, business analytics or a related field.
• Hands-on experience with Salesforce CRM, including user support, reporting, and platform functionality.
• Strong proficiency in Power BI.
• Bachelor’s degree or equivalent; additional certifications in Salesforce or data analytics are a plus.

Responsibilities

• Provide ongoing training, troubleshooting, and guidance to maximize platform adoption.
• Develop actionable dashboards and reporting aligned with MHUSA priorities.
• Support cross-functional teams to improve customer engagement and data-driven decision-making.
• Promote best practices and continuous improvement.

Skills

Data analytics

Salesforce CRM

Power BI

Education

Bachelor’s degree in Business Administration, Information Systems, Data Analytics, Computer Science, or a related field

Tools

Salesforce CRM

Power BI

Job description

Are you ready for a world of possibilities?

You embark on a career journey with the leaders of luxury wines, champagnes, and spirits, within the prestigious LVMH Group. From nature to communities, you’ll craft unforgettable experiences that drive the collective success of our 26 Maisons – each one with a unique heritage and set within the most remarkable terroirs the world has to offer. You enter a world of possibility where career development opportunities across our Maisons, our 5 global regions, and the entire LVMH Group, are unmatched. You join a passionate community of talents that spans four generations and combines a wealth of roles and skillsets from the roots of the vine to the glass and everything in between. You discover our essential relationship with our terroirs, and how we nurture and preserve the soils which are the source of our singular products. Our global Living Soils Living Together program has four key commitments for 2030: regenerating soils, mitigating our climate impact, engaging society, and empowering our people. You will share in our passion for hosting, for art-de-vivre as well as our pride in creating products that celebrate life’s most memorable milestones, while always experienced through measured, responsible tasting.

Moët Hennessy is proud to promote a diverse, equitable and inclusive working environment for all. As an employer, Moët Hennessy offers unique journeys throughout its global ecosystem, opportunities to develop new skills and grow professionally. If you want to inspire and be inspired, to craft experiences and experience the best in craftsmanship, this is where you’ll flourish.

The Trade CRM Specialist is a change enablement role that combines strategic, analytical, and operational responsibilities, with a strong focus on user support, training, and adoption of MHUSA’s Trade CRM ecosystem, known internally as ASPIRE, which combines Salesforce for customer relationship management and sales execution with Power BI for reporting, analytics, and data visualization. The role helps Commercial teams effectively leverage these platforms to streamline day-to-day activities, improve customer engagement, and drive more informed, data-driven decision‑making.

Working cross‑functionally with internal stakeholders, the Trade CRM Specialist serves as a key resource for end users, providing ongoing training, troubleshooting, and guidance to maximize platform adoption and business value. The role also supports the development of actionable dashboards, reporting capabilities, and analytics aligned with MHUSA’s commercial priorities, while promoting best practices and continuous improvement across the organization.

Office/Location: Hybrid 3x a week based out of NYC Office

Compensation: $67,000-$80,000/ Annually + Bonus

Education:

Bachelor’s degree in Business Administration, Information Systems, Data Analytics, Computer Science, or a related field, or equivalent relevant professional experience.

Additional certifications or training in Salesforce, Microsoft Power BI, or data analytics are a plus.

Professional Experience:

2+ years of professional experience in sales, marketing, business analytics, or a related field. Experience in the wine and spirits industry is a plus.

Practical/Technical Knowledge:

Hands‑on experience working with Salesforce CRM, including user support, reporting, and platform functionality.

Strong proficiency in Microsoft Office tools, including Power BI.

Curiosity, humility, and a commitment to continuous learning and improvement.

Strong commercial awareness and business acumen.

Clarity and precision in verbal and written communication.

Experience in project and stakeholder management.

Ability to adapt and thrive in a fast‑paced, evolving environment.

Health and Wellness: medical, dental, vision, mental health support resources, fertility and family building programs. Financial Benefits: competitive salary, retirement savings plan (e.g., 401(k) with company match), financial coaching, legal resources, commuter benefits, pet, renter, home and auto group rates, life insurance and disability coverage. Work‑Life Balance: hybrid work schedule, generous paid time off (PTO) policy, including vacation, sick leave, personal and wellness days and paid parental leave. Professional Development: opportunities for training and continuing education, tuition reimbursement. Employee Perks: Plum Benefits and Perkspot.

External applicants must be currently authorized to work in the United States on a full‑time basis.

Moët Hennessy USA, Inc. is an equal opportunity/affirmative action employer. Moët Hennessy USA, Inc. considers candidates without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.

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