Remote Luxury Wine Specialists 1099

Inktel Contact Center Solutions; Florida; Teletrabalho; USD 40 000 - 60 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Growth potential and promotion from within

Paid training

Employee wellness programs

Diversity and inclusion initiatives

Community service opportunities

Resumo da oferta

Inktel Contact Center Solutions is seeking customer-service professionals to provide top-tier service for the largest luxury group globally. This remote role involves assisting brand clients with excellent written and telephone support for consumers and distributors.

The ideal candidate will have strong communication skills and a drive for excellence. Experience in high-end retail or with wine and spirits is a plus, along with opportunities for promotion and community engagement initiatives.

Qualificações

• Well-spoken and quick thinker.
• Ability to work independently in a remote environment.

Responsabilidades

• Provide first-class customer service via email and phone.
• Assist consumers and distributors with orders and inquiries.
• Develop knowledge of client products as a brand representative.

Conhecimentos

Strong written and verbal communication skills

Enthusiastic and driven to succeed

High-end retail experience

Wine and spirits knowledge

Descrição da oferta de emprego

Our team is opening positions for customer‑service professionals who are eager to provide first‑class service to the largest luxury group in the world. Team members will work remotely for luxury brand clients, offering white‑glove assistance via written correspondence and telephone support directly to consumers and third‑party distributors.

Responsibilities

• Provide first‑class customer service via email and phone.
• Assist consumers and distributors with orders, product inquiries, and troubleshooting issues.
• Develop deep knowledge of client products and services as a brand representative.

Qualifications

• Well‑spoken, quick thinker with strong written and verbal communication skills.
• Energetic, enthusiastic, and driven to succeed with high personal standards of excellence.
• High‑end retail experience is a plus.
• Experience with wine and spirits is a plus.
• Ability to work independently in a remote environment.

Benefits & Compensation

The compensation package includes a base hourly pay plus sales & performance incentives.

• Growth potential and promotion from within.
• Paid training and employee wellness programs.
• Diversity and inclusion initiatives.
• Community service opportunities and team engagement programs.

Work‑Life Balance

Inspired to perform well by having ample time to pursue work and interests outside of work.

Education & Experience

No specific educational requirement is listed; preferred experience includes high‑end retail. Additional experience in wine and spirits is advantageous.

Equal Opportunity Statement

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.