100% Remote Customer Service Representative

TEKsystems; Grand Junction (CO); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Paid training

Work from home

Extension potential

Job summary

TEKsystems is seeking a Remote Customer Service Representative to support a national retail client from home. The role handles orders, inquiries, returns, and product information across phone, email, chat, and social channels.

Training is provided with potential extension based on performance and business needs. The position offers paid training, a supportive team environment, and the chance to gain experience with a recognized organization while working from a home office.

Qualifications

• Previous customer service experience resolving customer concerns.
• Strong verbal and written communication skills.
• Comfortable speaking with customers on the phone throughout the day.
• Able to multitask between computer systems while assisting customers.
• Proficient with Microsoft Office applications.

Responsibilities

• Assist customers with questions regarding orders, shipments, returns, refunds, and warranties.
• Deliver professional, friendly service through inbound calls.
• Help customers navigate online systems and websites.
• Provide product information and general support.
• Resolve customer concerns while building positive experiences.

Skills

Customer service

Phone support

Multi-tasking

Written communication

Tools

Microsoft Outlook

Microsoft Word

Job description

Remote Customer Service Representative - CO 100% Remote | Contract Opportunity | Starting at $16.50/Hour
Build Valuable Customer Service Experience From Home
Are you passionate about helping people and creating positive customer experiences? We're seeking motivated Customer Service Representatives to join a growing customer care team supporting customers through phone, email, chat, and social media interactions.
This is an excellent opportunity to gain experience with a nationally recognized retail organization while working from the comfort of your home. You'll receive comprehensive training, ongoing support, and the chance to extend your assignment based on business needs and performance.

Compensation & Work Arrangement

• Pay Rate: $16.50 per hour
• Location: 100% Remote
• Eligible States: Arizona, Colorado, & Texas only
• Contract Length: 3-month assignment
• Extension Opportunity: Potential for assignment extension based on performance and seasonal needs
• Start Dates Available: October 9, 2026 or October 16, 2026

What You'll Do

As a Customer Service Representative, you'll serve as a key resource for customers by providing support, guidance, and solutions through multiple communication channels.

Customer Support

• Assist customers with questions regarding orders, shipments, returns, refunds, and warranties
• Deliver professional and friendly service through inbound phone calls
• Help customers navigate online systems and websites
• Provide product information and general support
• Resolve customer concerns while creating positive experiences

Multi-Channel Communication

• Support customers via phone, email, chat, and social media interactions
• Document customer interactions accurately
• Maintain professionalism and empathy in every conversation

Your Training Journey

• Day 1: Virtual orientation
• Weeks 1-2: Instructor-led training and learning modules
• Week 3: On-the-job training with hands-on support
• Ongoing coaching and development throughout the assignment

Why You'll Love This Opportunity

• Work from home in an eligible state
• Paid training designed to help you succeed
• Build valuable customer service and communication skills
• Gain experience using industry-standard business tools
• Develop problem-solving and customer relationship skills
• Opportunity for assignment extension based on performance
• Supportive team environment with ongoing coaching

What We're Looking For Preferred Qualifications

• Previous customer service experience assisting customers and resolving concerns
• Strong verbal and written communication skills
• Comfortable speaking with customers on the phone throughout the day
• Ability to multitask between computer systems while communicating with customers
• Basic proficiency with Microsoft Outlook, Word, and other office applications
• Reliable internet connection and dedicated remote workspace

Ideal Candidate Traits

• Positive and professional attitude
• Customer-focused mindset
• Strong attention to detail
• Ability to learn new systems and processes quickly
• Dependable and adaptable

Schedule Information - Colorado Candidates

Training Schedule

• Orientation: Friday, 9:00 AM - 11:00 AM
• Weeks 1-2: Monday-Friday, 8:00 AM - 5:00 PM
• Week 3: Monday-Friday, 8:00 AM - 5:00 PM

Regular Schedule

• Availability needed Monday-Saturday, 8:00 AM - 5:00 PM

Peak Season Availability

• Monday-Sunday, 7:00 AM - 6:00 PM
• Sunday availability required starting November 15

Job Type & Location

This is a Contract position based out of Grand Junction, CO.

Pay And Benefits

The pay range for this position is $16.50 - $16.50/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully remote position. Application Deadline This position is anticipated to close on Sep 23, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems And TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands‑on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.