Warehouse B2B Shipment Manager

DeFacto; Çerkezköy; On-site; TRY 360,000 - 540,000; Full time

Job summary

DeFacto is seeking an experienced warehouse & logistics leader for the Marmara region to drive shipment processes, lead teams, and optimize KPIs across operations. The role emphasizes digital transformation, budgeting, and high-tempo execution.

You will work with cross-functional teams (Transportation, Inbound, VAS, and Business Development) to improve efficiency, ensure compliance, and advance warehousing automation initiatives. Fluency in English and a valid B license are required.

Qualifications

• Bachelor's degree in Industrial Engineering, Business Administration, or related field.
• 7 years hands-on experience in warehouse and logistics shipment processes.
• Preferably experienced in automated warehouse systems (ASRS, Shuttle, Miniload, Goods-to-Person).
• Strong project management mindset with process development and digital transformation focus.
• Data-driven decision making with KPI management and budget tracking.
• Strong leadership, team development, planning and coordination skills.
• Sufficient English to follow technical docs and write communications.
• Proficient in WMS/ERP and warehouse automation software.
• Experience in annual operational budgets, cost targets, and variance tracking.
• OHS/Quality awareness and MS Office proficiency.
• Valid Class B license and male candidates: military service completed.
• Flexible to adapt to high-tempo operations.

Responsibilities

• Manage shipment processes with timing, performance, and execution aligned to company goals.
• Lead operational teams and support staff development.
• Monitor KPIs: daily routing, parcel/vehicle fill, loading times, shipment accuracy.
• Coordinate with Product Receiving/Inbound to resolve stock discrepancies.
• Collaborate with VAS to ensure export handovers and schedule compliance.
• Partner with Business Development to analyze processes and drive Agile projects.
• Optimize use of resources and coordinate with Maintenance for equipment availability.
• Drive continuous improvement across quality, cost, speed, and learning.
• Prepare and track annual budgets and analyze variances.
• Promote Quality, Sustainability, and OHS standards and participate in meetings.

Skills

Warehouse leadership

KPI management

Budgeting

Data-driven decisions

WMS/ERP proficiency

English communication

Team development

Project management

Automation familiarity

MS Office

Driving license

Military service completed

Education

Bachelors in IE/BA

Tools

ASRS

Shuttle

Miniload

GTP systems

WMS

ERP

Job description

Founded in 2005 with the vision of becoming a global fashion brand, our company now serves millions of customers worldwide through 500+ stores and online operations.

At DeFacto, we see ourselves as more than just a company. Our goal is to strengthen the engagement, motivation, and social responsibility of every DeFacto team member who we call as DeFactonian. We encourage participation in internal events, sports, and social clubs while fostering a strong company culture through our vision, mission, strategies, and principles.

What Do We Expect from You?

Qualifications:

• Bachelor’s degree in Industrial Engineering, Business Administration, or a related field,
• Minimum 7 years of hands-on experience in warehouse and logistics shipment processes,
• Preferably experienced in or strongly familiar with operational processes of highly automated warehouse systems (e.g., ASRS, Shuttle, Miniload, Goods-to-Person),
• Strong project management mindset with a focus on process development, continuous improvement, an interest in next-generation logistics technologies, and the ability to contribute to digital transformation,
• Strong background in KPI management, operational performance analysis, budget/productivity tracking, and data-driven decision-making.
• Strong leadership, team development, planning, and coordination skills,
• Sufficient English language skills to follow technical documentation and conduct written communication,
• Proficient in using Warehouse Management Systems (WMS), Enterprise Resource Planning (ERP), and warehouse automation software,
• Experienced in preparing annual operational budgets, setting cost targets, resource planning, and tracking budget variance,
• High awareness of Quality, Environment, and Occupational Health and Safety (OHS) management systems,
• Advanced proficiency in MS Office applications,
• Valid Class B driver’s license with active driving experience,
• Military service completed for male candidates,
• Flexibility to adapt to a high-tempo work environment based on operational needs.

Job Description:

• Manage shipment processes accurately in terms of timing, performance, and execution in accordance with company goals, principles, and procedures,
• Lead operational teams, manage the performance of shipment staff, and support their professional development,
• Coordinate with the Transportation department to monitor and improve operational Key Performance Indicators (KPIs), including daily vehicle routing, parcel/vehicle fill rates, loading times, and shipment accuracy,
• Collaborate with the Product Receiving/Inbound department to resolve stock discrepancies, uphold packaging standards, and eliminate operational flow bottlenecks,
• Work in alignment with the Value-Added Services (VAS) team to ensure export shipment handovers and processes are executed seamlessly and according to Schedule,
• Partner with the Business Development team to conduct process analyses, develop efficiency-enhancing projects using Agile methodologies, and actively contribute to digital transformation initiatives,
• Optimize the use of operational resources and consumables, coordinating with Maintenance to maintain high equipment availability and operational continuity,
• Continuously improve operations across quality, cost, speed, and employee development dimensions to prepare warehouse operations for future requirements,
• Prepare annual operational budgets, track expenditures against approved targets, analyze budget variances, and take corrective action plans as needed,
• Promote Quality, Sustainability, and Occupational Health and Safety (OHS) standards across the team and actively participate in OHS meetings to maintain regulatory compliance.

You can reach detailed information on rights arising from the processing of your personal data under Law on the Protection of Personal Data numbered 6698 from Privacy Policy page at https://www.defacto.com.tr