Turkish & English CX Specialist - Relocation Included

TELUS Digital; Turkey; On-site; TRY 933,000 - 1,244,000; Full time

Benefits offered by this job

Full work permit sponsorship

Relocation bonus €1,200 gross

21 days company-provided accommodation

Paid training

Health insurance

Career development

Team environment

Job summary

TELUS Digital Bulgaria, based in Sofia, Bulgaria, is actively recruiting a Customer Support Specialist fluent in Turkish and English. The role includes full work permit sponsorship, relocation assistance, and 21 days of company-provided accommodation on arrival, along with comprehensive training and health coverage.

The successful candidate will join a supportive international team and handle inquiries via phone, email, chat or tickets, ensuring top customer experience and satisfaction.

Qualifications

• Fluent Turkish and English required.
• Excellent communication skills.
• Willingness to relocate for Sofia, Bulgaria position.

Responsibilities

• Deliver high-quality customer support across phone, email, chat or tickets.
• Identify and assess customers' needs to improve CX.
• Collaborate with team to resolve inquiries and provide product guidance.

Skills

Fluent Turkish

Fluent English

Excellent communication

Job description

TELUS Digital Bulgaria, based in Sofia, Bulgaria, is actively recruiting a Customer Support Specialist fluent in Turkish and English. The role includes full work permit sponsorship, relocation assistance, and 21 days of company-provided accommodation on arrival, along with comprehensive training and health coverage.

The successful candidate will join a supportive international team and handle inquiries via phone, email, chat or tickets, ensuring top customer experience and satisfaction.