Technical Textile Customer Support Manager - Flexible/Remote

Lenzing Group

Fatih

In loco

TRY 150.000 - 210.000

Tempo pieno

11 giorni fa

Generatore di candidature

Aumenta le possibilità di ricevere una risposta da questo datore di lavoro — un curriculum e una lettera di presentazione personalizzati, che corrispondono esattamente a ciò che sta cercando.

Supera i filtri ATS

Descrizione del lavoro

Lenzing Group in Istanbul, Türkiye invites Textile experts to join as an Employee in Commercial Textiles. The role emphasizes dyeing and finishing and provides technical customer support to clients across Turkey, Africa and the CIS region.

You will work with Sales, Business Development and Marketing, resolving fiber quality issues, supporting trials and new applications, and training teammates. English at B2 level is required; German is a plus.

Competenze

Degree in Textile Technology, Textile Engineering or similar field.
7+ years of technical experience in textile production, especially in dyeing & finishing technologies; basic knowledge of spinning, weaving and knitting.
Strong knowledge of textile machinery and the textiles market.
Troubleshooting capability with analytical testing.
Effective communication and negotiation skills.
Good English (B2); German skills desirable.

Mansioni

Provide technical customer support for processing all Lenzing fibers and build strong customer relationships.
Collaborate with textile machinery and chemical industry partners; support technical events and training.
Work with Sales, Business Development, Marketing and local agents to ensure customer satisfaction.
Investigate fiber quality issues, support claim resolution and provide technical expertise for complaints.
Support and optimize CRM, databases and quality management processes.
Generate technical information to support new concepts and cross-functional activities.
Assist customers with product development, trials, new applications and laboratory testing.