Sustainable Tailor & Bespoke Repair Specialist

Golden Goose Group; Fatih; On-site; TRY 200,000 - 320,000; Full time

Job summary

Golden Goose Group in Istanbul is seeking a passionate Tailor to extend the life of products through comprehensive repair and remaking services, delivering a highly customized customer experience.

The Tailor will engage with customers, develop embroidery designs, advise on bespoke services, and collaborate with sales and after‑sales teams to strengthen loyalty. Proficiency in English and Turkish is essential, with a focus on delivering excellence in a retail environment.

Qualifications

• Fluency in English and Turkish required.
• Excellent communication and time management skills.
• Strong customer service orientation and teamwork.

Responsibilities

• Offer personalized tailoring services to extend product life and enhance customer experience.
• Deliver a range of repair and alteration services including embroidery, patches, and button replacement.
• Develop a showcase catalog of embroidery designs and customized pieces.
• Advise customers on bespoke services to reflect their individual style.
• Collaborate with sales and post‑sales activities including stock and loyalty programs.
• Ensure customers are registered on the Golden App for segmentation.
• Maintain tailoring area in pristine condition and adhere to visual merchandising standards.
• Assist with store operations including opening/closing, inventory, GDPR, and health & safety.

Job description

Golden Goose Group in Istanbul is seeking a passionate Tailor to extend the life of products through comprehensive repair and remaking services, delivering a highly customized customer experience.

The Tailor will engage with customers, develop embroidery designs, advise on bespoke services, and collaborate with sales and after‑sales teams to strengthen loyalty. Proficiency in English and Turkish is essential, with a focus on delivering excellence in a retail environment.