Sustainability-Focused Cobbler & Customization Artisan

Golden Goose Group; Fatih; On-site; TRY 120,000 - 180,000; Full time

Job summary

Golden Goose Group in Marmara region seeks a passionate Cobbler to deliver exceptional service and craftsmanship. You will perform repair, cleaning, restoration, and customization, helping customers express their story through footwear while supporting sustainability.

You will engage with customers in Turkish and English, collaborate with the store team on sales and after-sales activities, and ensure proper use of Golden App for profiling and loyalty initiatives within GDPR-compliant operations.

Qualifications

• Fluency in Turkish and English is required.
• Experience in shoe repair and customization is preferred.
• Strong customer focus and communication skills are essential.

Responsibilities

• Welcome clients and build a warm, inclusive environment.
• Perform shoe repair, cleaning, disinfection, and restoration.
• Offer remake/customization services to reflect the customer story.
• Collaborate with sales, after-sales, and store operations.
• Ensure customers are registered in the Golden App for profiling.

Skills

Fluency in Turkish and English

Footwear repair and crafting skills

Excellent customer service

Job description

Golden Goose Group in Marmara region seeks a passionate Cobbler to deliver exceptional service and craftsmanship. You will perform repair, cleaning, restoration, and customization, helping customers express their story through footwear while supporting sustainability.

You will engage with customers in Turkish and English, collaborate with the store team on sales and after-sales activities, and ensure proper use of Golden App for profiling and loyalty initiatives within GDPR-compliant operations.