Style Maker - Seasonal - Zorlu

Golden Goose Group; Fatih; On-site; TRY 20,000 - 30,000; Full time

Job summary

A luxury fashion brand is seeking a Sales Assistant (Style Maker) in Fatih, Turkey. This role is key in introducing clients to the brand and crafting personalized looks. Responsibilities include assisting customers, engaging in sales strategies, and maintaining store standards. The ideal candidate should have 1-3 years of experience in luxury retail and be fluent in Turkish and English. This role offers a unique opportunity to foster lasting relationships with clients and contribute to store success.

Qualifications

• Minimum 1-3 years of relevant experience in luxury retail.
• Ability to monitor and understand industry trends.
• Strong understanding of local market (online and offline).

Responsibilities

• Assist customers in expressing their ideal dream looks.
• Engage actively in the sales process with product insights.
• Cultivate positive customer relationships through omnichannel practices.
• Contribute to overall store presentation and compliance.
• Utilize IT and digital tools for customer engagement.

Skills

Fluency in Turkish

Fluency in English

Strong presentation skills

Interpersonal skills

Self-motivation and positive attitude

Customer focus

Flexibility

Team player

Tools

Sales Force

Xstore

Golden App

Stealth

Job description

Golden Goose is a journey of love and authenticity, leading you to embrace your true self, where tradition and innovation merge into timeless, one‑of‑a‑kind creations.

We are looking for a passionate talent to build our customer experience.

MISSION

The Sales Assistant (Style Maker) introduces the client to the Golden world, explaining the heritage and the values of the Brand. The Sales Assistant (Style Maker) is dedicated to crafting a complete and personalized Golden total look for the clients, capturing their dreams and reflecting their personality. This role is pivotal in achieving high levels of client satisfaction through a Golden narrative, an exceptional service and by fostering enduring relationships.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Assist customers in expressing their personality through their ideal dream looks, playing a pivotal role in achieving the store's business objectives, customer satisfaction, and overall store success.

Engage actively in the sales process by providing comprehensive product insights, recommending additional items, and implementing up‑selling and cross‑selling strategies.

Cultivate and sustain positive customer relationships by making the clients feel relevant in the Golden Family, embracing omnichannel practices, leveraging digital tools and communication methods to ensure that customers receive updates, recommendations, and personalized offers.

Actively contribute to the overall store presentation, maintaining appropriate visual display and store standards, and ensuring that products are displayed accordingly with the brand's image and standards.

Assist with store operational procedures, including opening/closing, inventory management, and maintaining compliance with GDPR and health & safety standards.

Utilize IT and digital tools effectively to enhance business processes and customer engagement (Golden App, Sales Force, Xstore, Stealth).

KEY REQUIREMENTS

Fluency in Turkish and English. Additional language knowledge will be considered as a plus, reflecting our commitment to a diverse and inclusive workforce.

Minimum 1-3 years of relevant experience in luxury retail.

Self‑motivation with positive attitude and professional selling techniques.

Good customer focus with strong presentation, interpersonal and communication skills.

Ability to monitor, catch and understand the most relevant industry trends and good understanding of local market (online and offline).

Flexibility to adapt to the evolving needs of the business and our customers.

Strong team player.

Location: Zorlu.

We are an equal opportunity employer and passionately believe that our strength lies in people uniqueness. We encourage applications from individuals of all backgrounds, experiences and perspectives. Because people are at the heart of everything we do.