Strategic Key Account Manager for Growth

Tchibo Türkiye; Ataşehir; On-site; TRY 300,000 - 480,000; Full time

Job summary

Tchibo Türkiye is seeking a seasoned Key Account Manager to lead large-scale customer relationships and drive growth across our retail and coffee categories.

The role requires 10+ years in sales, strong relationship and negotiation abilities, and a proactive, analytical mindset. You will coordinate joint business plans, oversee channel strategies, and collaborate with Marketing and Field Sales to maximize in-store execution.

Qualifications

• Bachelor's degree in Business Administration, Economics, Engineering or a related field.
• Minimum 10 years of experience in Sales, Key Account Management, Business Development.
• Proven track record in managing and growing large-scale accounts.
• Strong relationship management, communication, and negotiation skills.
• Results-driven, proactive, and entrepreneurial mindset.
• Strong analytical skills with a high level of comfort working with numbers.
• Advanced problem-solving and strategic thinking abilities.
• Team player with strong collaboration skills.
• Excellent command of written and spoken English.
• No restriction for travel; valid driver’s license and active driving skills.

Responsibilities

• Develop and execute comprehensive customer plans to drive overall business growth.
• Achieve monthly sales targets and closely monitor performance metrics.
• Build and maintain strong, long-term relationships with key customers; understand their needs and deliver solutions aligned with company objectives.
• Expand existing accounts by identifying new business opportunities and driving growth.
• Manage and regularly update Joint Business Plans (JBP) to ensure forecast accuracy and alignment.
• Ensure full execution of company priorities, channel and brand strategies at store level, including sell-out tracking.
• Lead and coordinate merchandising activities to ensure best-in-class in-store execution.
• Collaborate closely with Field Sales teams to ensure operational excellence.
• Manage category negotiations, pricing, visibility, and promotional activities.
• Optimize product portfolio in collaboration with the National Account Manager (NAM).
• Analyze market trends, customer insights, and competitive landscape to develop action plans.
• Work cross-functionally, especially with Marketing and other related teams.
• Monitor reconciliation, open accounts, and payment processes.
• Identify and implement new projects and business opportunities.

Skills

Relationship management

Communication

Negotiation

Analytical thinking

Entrepreneurial mindset

Team player

Results driven

Proactive

Problem solving

Education

Bachelor’s degree in Business Administration, Economics, Engineering

Job description

Tchibo Türkiye is seeking a seasoned Key Account Manager to lead large-scale customer relationships and drive growth across our retail and coffee categories.

The role requires 10+ years in sales, strong relationship and negotiation abilities, and a proactive, analytical mindset. You will coordinate joint business plans, oversee channel strategies, and collaborate with Marketing and Field Sales to maximize in-store execution.