SMB Account Manager

NGTech Bilgi ve İletişim Teknolojileri; Fatih; Presencial; TRY 300.000 - 540.000; Jornada completa

Descripción de la vacante

NGTech Bilgi ve İletişim Teknolojileri in Istanbul is seeking an SMB Account Manager to win new customers in the small and medium-sized business segment. You’ll spend time in the field meeting prospects, build your sales pipeline, and manage opportunities from first contact to closing, working with our technical teams to tailor IT solutions.

The role requires hands-on experience in B2B IT sales, outbound prospecting, and strong communication.

Formación

• 2+ years in B2B IT sales or account management.
• Experience at a system integrator or tech reseller preferred.
• Outbound prospecting to find new customers.
• Willingness to conduct regular customer visits.
• Strong English communication is preferred.

Responsabilidades

• Identify target SMB customers and set up in-person meetings.
• Learn client IT environments, priorities and budget; qualify opportunities.
• Collaborate with Pre-Sales, Professional Services and partners on proposals.
• Own pricing discussions, negotiations and deal closure.
• Maintain pipeline and coordinate handover to delivery team.

Conocimientos

B2B IT sales

Account management

Prospecting

Negotiation

Descripción del empleo

NGTech is a system integrator that helps businesses design, implement and support IT infrastructure solutions. Our sales and technical teams work together from the first needs assessment through project delivery and ongoing support.

About the role

We’re looking for an SMB Account Manager to win new customers in the small and medium-sized business segment. You’ll spend time in the field meeting prospective customers, building your own sales pipeline and managing sales opportunities from first contact to closing. You’ll work with our technical teams to recommend solutions that fit each customer’s needs and budget.

What you’ll do

• Identify target SMB customers, reach out proactively and set up in-person meetings and site visits.
• Learn about each prospect’s IT environment, priorities and budget, and qualify opportunities with clear next steps.
• Work with Pre-Sales, Professional Services and technology partners to prepare proposals and follow up on technical and commercial questions.
• Own pricing discussions, negotiations and deal closure, balancing customer needs with project profitability.
• Keep your pipeline and forecast up to date, coordinate the handover to the delivery team and stay in touch with customers after the sale.

What we’re looking for

• 2+ years of experience in B2B IT sales or account management. Experience at a system integrator, technology reseller or IT service provider is preferred.
• Hands-on experience finding new customers through outbound prospecting and managing sales opportunities through to close.
• Comfort with regular customer visits and the initiative to build a pipeline through your own outreach.
• A working understanding of IT infrastructure and the ability to turn a customer conversation into a clear brief for the technical team.
• Strong communication, negotiation and follow-up skills. Good written and spoken English is preferred.