Service Planning Engineer / Servis Planlama Mühendisi F/M

SECODI Finland; Fatih; On-site; TRY 1,860,465 - 2,790,697; Full time

Job summary

SECODI Finland is looking for a Service Planning Engineer to oversee service operations, manage technician utilization, and enhance service efficiency. This role serves as a bridge between field teams and workshop activities.

The successful candidate will plan field service requests, analyze failure reports, and coordinate interventions effectively. This includes ensuring compliance with safety standards and managing tracking through ERP systems. If you're dedicated to improving service operations, this opportunity is for you.

Responsibilities

• Plan field service requests and organize the relevant teams.
• Analyze technical failure reports from Service Engineers and define appropriate intervention plans.
• Coordinate field interventions and workshop repair processes simultaneously.
• Prepare and monitor daily and weekly schedules of technician teams.
• Plan engine maintenance, repair, and overhaul activities.
• Ensure accurate and complete documentation of work orders, service reports, and technical records.
• Contribute to continuous improvement of service operations efficiency.
• Ensure compliance with health & safety and workshop operational standards.
• Manage operational tracking through ERP and service management systems.

Job description

As Power TK, we are looking for a Service Planning Engineer who will be responsible for planning service operations, coordinating field and workshop activities, managing technician utilization rates, and improving technical service efficiency. This role acts as a critical bridge between field teams and workshop operations.

Key Responsibilities

• Plan field service requests and organize the relevant teams
• Analyze technical failure reports from Service Engineers and define appropriate intervention plans
• Coordinate field interventions and workshop repair processes simultaneously
• Prepare and monitor daily and weekly schedules of technician teams
• Plan engine maintenance, repair, and overhaul activities
• Ensure accurate and complete documentation of work orders, service reports, and technical records
• Contribute to continuous improvement of service operations efficiency
• Ensure compliance with health & safety and workshop operational standards
• Manage operational tracking through ERP and service management systems