Service Business Development Specialist

TEMSA; Fatih; On-site; TRY 250,000 - 450,000; Full time

Benefits offered by this job

Private health and life insurance

Pension plan with 3% employer contrib.

Skills and personal development plan

Birthday celebration with friends

T-Buddy mentorship program

Job summary

TEMSA, a leading bus and midibus manufacturer, seeks an experienced professional to develop after-sales strategies and manage service network projects worldwide. You will coordinate partnerships with service centers, monitor performance through KPIs, and drive improvements in collaboration with legal, compliance, and sales teams.

The role requires a engineering degree, fluent English, and at least five years in the automotive sector, with travel domestically and internationally as needed.

Qualifications

• Proficiency in English (written and spoken) required.
• Minimum 5 years of experience in the automotive industry.
• Willingness to travel domestically and internationally as needed.

Responsibilities

• Develops business strategies aligned with after-sales targets and policies.
• Initiates and manages projects to enhance service network quality, efficiency, and performance.
• Plans and oversees evaluation, onboarding, and termination of authorized service centers in compliance with regulations.

Skills

English proficiency

Education

Bachelor's degree in Engineering

Job description

TEMSA, one of the world's leading bus and midibus manufacturers, offers state of the art mobility solutions with it more than 50 years of experience. TEMSA is present in close to 70 markets worldwide with a significant market share in leading economies such as the USA, UK, France, Germany and Italy. And with a wide product range, TEMSA meets the unique needs of different regions. TEMSA's mission is to evolve to be the human-centered technology company which provides smart and sustainable mobility solutions to the world for more pleasant journeys.. We are proud of being ‘’the first R&D center of Turk ey’’ and the company that produced ‘’the first electric bus’’.

#TogetherWeareStrong!

Passionate about automotive sector,

Curious to learn more and never afraid of failing,

Passionate about taking a step forward every single day,

Trustful and self-motivated with good communication skills,

We are waiting for you!

What is the job waiting for you?

• Develops business strategies aligned with after-sales targets and policies; initiates and manages projects to enhance the quality, efficiency, and performance of the domestic and international service network,
• Analyzes after-sales processes and conducts feasibility studies to implement business development projects and campaigns,
• Plans and oversees the evaluation, appointment, onboarding, and termination of authorized service centers in compliance with legal regulations, including contractual agreements, system integration, and training coordination,
• Monitors and evaluates the performance of service partners through KPIs, premium structures, and regular audits; manages related action plans and improvement initiatives,
• Establishes and maintains strong relationships with service partners to ensure continuous improvement and engagement,
• Collaborates with after-sales, legal, compliance, sales, and other relevant business units to ensure alignment and integration of service development initiatives.

What we are looking for?

• Bachelor's degree from Engineering faculties,
• Proficiency in English (written and spoken),
• Minimum 5 years of experience in the automotive industry,
• Willingness to travel, both domestically and internationally, as needed to visit current service partners and assess potential new locations.

TEMSA offers the following benefits:

• Private health and life insurance
• Private Pension Plan with the Employer Contribution of %3
• Personal (skills and technical) improvement plan
• Take time to celebrate your birthday with your besties
• T-Buddy mentorship program will enable your seamless adjustment to TEMSA culture during your first week
• Rotation opportunity within TEMSA and other Sabancı Group companies in agile culture
• Wellbeing approach with mobile applications keep your physical, mental and body health
• Opportunity to gain experience with the team that produced the first electric bus in Türkiye

How Do Our Recruitment Processes Proceed?

• Application
• Preliminary assessment
• Face-to-face or online interview
• English exam and assessment test
• Offer
• In special cases, there may be changes in our processes.

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