Senior Key Account & Commercial Growth Manager

FLORMAR; Fatih; Remote; TRY 350,000 - 600,000; Full time

Benefits offered by this job

Flexible working model

Happy Fridays

Birthday leave

Remote work after maternity leave

Paternity leave

Social responsibility leave

F Social clubs

Colorful Hours

Udemy Business access

Job summary

Flormar invites a Senior Customer & Commercial Leader to manage end-to-end relationships with key accounts, drive all commercial processes, and ensure sustainable sales, availability, marketing, and operations aligned with timelines.

You'll oversee P&L, revenue forecasting, and reporting, provide senior management insights, monitor online and offline performance, and work with Trade Marketing, Demand Planning, Finance, Logistics to hit growth targets.

Qualifications

• Bachelor’s degree in a relevant field.
• Minimum 5 years of experience in customer management, sales tracking, and performance reporting, preferably in Retail and FMCG sectors.
• Strong knowledge of P&L management, revenue tracking, forecasting, and budgeting.
• Analytical mindset with KPI-driven data-oriented decision-making.
• Proven experience in planning and executing campaigns, product launches, and promotions.
• Strong communication and negotiation skills with the ability to manage cross-functional collaboration.
• Customer-oriented, innovative, and highly skilled in problem-solving and decision-making.
• Proficiency in written and spoken English.

Responsibilities

• Manage end-to-end customer relationships within the assigned accounts.
• Own and drive all commercial processes with customers.
• Ensure sustainable execution of sales, availability, marketing, and operational activities.
• Manage P&L, revenue, collections, forecasting, proposals, and reporting processes in line with defined timelines.
• Provide regular visibility to senior management through structured reporting and data-driven insights.
• Monitor both online and offline customer performance.
• Identify improvement areas through KPI-based analysis and develop action plans accordingly.

Skills

P&L management

Revenue tracking

Forecasting

Budgeting

Campaign planning

Product launches

Promotions

Communication

Negotiation

Problem solving

English proficiency

Education

Bachelor’s degree in a relevant field

Tools

CRM

Job description

Flormar invites a Senior Customer & Commercial Leader to manage end-to-end relationships with key accounts, drive all commercial processes, and ensure sustainable sales, availability, marketing, and operations aligned with timelines.

You'll oversee P&L, revenue forecasting, and reporting, provide senior management insights, monitor online and offline performance, and work with Trade Marketing, Demand Planning, Finance, Logistics to hit growth targets.