Senior Field Freight Sales Manager

DHL Global Forwarding; Konak; On-site; TRY 350,000 - 550,000; Full time

Job summary

DHL Global Forwarding in İzmir region seeks a Field Sales Manager to drive revenue, volume and gross profit by promoting freight services to new and existing customers. You will craft quotes, lead negotiations, and manage key accounts, leveraging CRM to track activities and performance.

Requirements include a university degree in business or logistics, 5+ years in freight forwarding sales, fluency in English and Turkish, and a valid driving licence.

Qualifications

• University degree in Business, Logistics, or a related field.
• Min 5 years of Sales experience in the freight forwarding industry (Airfreight, Oceanfreight and Roadfreight).
• Excellent communication, negotiation, and presentation skills.
• Good command in English and Turkish (written & spoken).
• Residence in İzmir.
• B driving licence holder with no travel restrictions.
• No military obligation for male candidates.

Responsibilities

• Prospecting and Lead Generation: Identify potential customers and leads through market research, cold calling, networking, and other means to expand the customer base through pipeline development.
• Customer Relationship Management: Build and maintain strong and long term relationships with potential customers to understand their needs.
• Quoting: Prepare and present rates based on the customer's requirements by using default system.
• Contract Negotiation: Negotiate terms and conditions for tenders and RFQ’s, including rates and service levels
• Market Analysis: Stay updated on industry trends, competitive pricing, and market conditions to adjust sales strategies and maintain a competitive edge.
• Sales Targets: Meet or exceed sales targets set by the company to contribute to its growth and profitability.
• CRM usage and Reporting: Maintain detailed records of customer interactions, sales activities, and contracts in the CRM. Generate reports to management on sales progress.
• Collaboration: Work closely with the pricing and operations team to meet the customer's expectations.

Skills

Sales experience

Communication skills

Negotiation skills

Presentation skills

English

Turkish

Problem solving

Self-motivation

Teamwork

Freight regulations knowledge

Education

Bachelor's degree in Business/Logistics or related field

Tools

CRM software

Job description

Job Purpose

The Field Sales Manager is responsible for generating Revenue, Volume and GP by promoting and selling freight services to customers. This role requires extensive knowledge of freight logistics, excellent communication and negotiation skills, and the ability to build and maintain strong customer relationships.

Job Purpose

The Field Sales Manager is responsible for generating Revenue, Volume and GP by promoting and selling freight services to customers. This role requires extensive knowledge of freight logistics, excellent communication and negotiation skills, and the ability to build and maintain strong customer relationships.

Key Tasks

• Prospecting and Lead Generation: Identify potential customers and leads through market research, cold calling, networking, and other means to expand the customer base through pipeline development.
• Customer Relationship Management: Build and maintain strong and long term relationships with potential customers to understand their needs.
• Quoting: Prepare and present rates based on the customer's requirements by using default system.
• Contract Negotiation: Negotiate terms and conditions for tenders and RFQ’s, including rates and service levels
• Market Analysis: Stay updated on industry trends, competitive pricing, and market conditions to adjust sales strategies and maintain a competitive edge.
• Sales Targets: Meet or exceed sales targets set by the company to contribute to its growth and profitability.
• CRM usage and Reporting: Maintain detailed records of customer interactions, sales activities, and contracts in the CRM. Generate reports to management on sales progress.
• Collaboration: Work closely with the pricing and operations team to meet the customer's expectations.
  
  
  

Knowledge, Skills and Experience:

• University degree in Business, Logistics, or a related field
• Min 5 years of Sales experience in the freight forwarding industry (Airfreight, Oceanfreight and Roadfreight)
• Excellent communication, negotiation, and presentation skills
• Good command in English and Turkish (written&spoken)
• Proficiency in using sales and customer relationship management (CRM) software
• Strong problem-solving skills, self-motivated and teamwork oriented
• Knowledge of international freight regulations is a plus
• Residence in İzmir
• B class driving licence holder with no travel restrictions
• No military obligation for male candidates