SoftwareOne is a global provider of software and cloud solutions. With a presence in over 70 countries and more than 12,000 professionals, we help organizations optimize software investments, modernize applications, and unlock the value of cloud, data, and AI.
Our people are at the core of everything we do. We enable collaboration across borders, continuous learning, and opportunities to grow in a fast-evolving technology landscape. Whether your focus is on technology, customer success, or business operations, your ideas matter, and your contributions make a difference.
Join a global team where you can build your skills, work with leading technologies, and make a real impact for our customers.
The role
- Are you ready to take ownership of strategic customer relationships and drive sustainable revenue growth across software, cloud, managed services, security and technology solutions?
- Do you enjoy building trusted relationships with senior decision-makers and C-level stakeholders while identifying new business opportunities?
- Do you thrive in a collaborative environment where sales, technical, consulting, service and partner teams work together to deliver the right solutions for customers?
Practical Information
Location: Istanbul, Turkey | Working Model: On-site. Employees are expected to work from the office when they do not have customer meetings | Reporting Line: Sales Director | Language Requirements: Professional proficiency in English and Turkish | Learn more: softwareone.com
The Role
As our new Senior Account Manager, you will develop and grow relationships with strategic customers, identify new business opportunities and drive sustainable revenue growth.
You will take ownership of a portfolio of key accounts, build trusted relationships with senior stakeholders and work closely with our sales, technical, consulting and service teams to deliver solutions that address customers’ business and technology priorities.
Key Responsibilities
- Develop and execute strategic account plans for assigned customers and prospects
- Build trusted relationships with senior decision-makers and C-level stakeholders
- Identify, qualify and develop new sales opportunities within existing and prospective accounts
- Manage the complete sales cycle, from opportunity identification and solution development through proposal, negotiation and closure
- Position the company’s software, cloud, managed services, security and technology solutions based on customer needs
- Collaborate with technical, consulting, delivery and partner teams to develop commercially and technically relevant solutions
- Maintain a healthy sales pipeline and provide accurate and timely forecasts
- Ensure all opportunities, activities and customer information are accurately maintained in the CRM system
- Lead commercial negotiations and coordinate internal approval processes
- Monitor customer satisfaction, manage potential risks and identify opportunities for retention, cross-selling and upselling
- Represent the company at customer meetings, industry events and partner activities
- Share market insights and customer feedback with internal stakeholders
What we need to see from you
- At least 7 years of experience in B2B technology sales, enterprise account management or a similar commercial role
- Proven track record of achieving or exceeding sales and revenue targets
- Experience managing complex and consultative sales cycles involving multiple stakeholders
- Strong experience building relationships with senior executives and key decision-makers
- Good understanding of software, cloud solutions, IT services, managed services, cybersecurity or related technology areas
- Strong commercial awareness and experience in proposal development, pricing and contract negotiation
- Ability to create and execute strategic account plans
- Strong pipeline management, forecasting and CRM discipline
- Excellent communication, presentation and negotiation skills
- Professional proficiency in English and the relevant local language
- Ability to work collaboratively across different teams, functions and countries
Nice to Have
- An established professional network within the local enterprise market
- Experience working with global technology vendors, cloud providers or partner ecosystems
- Experience managing regional or multinational customer accounts
- Bachelor’s degree in Business Administration, Technology, Engineering or a related field
What Success Looks Like
- Strong and trusted relationships with assigned customers
- Clear and actionable strategic account plans
- A healthy and sustainable sales pipeline
- Consistent achievement of revenue, margin and customer-retention objectives
- Effective collaboration with internal teams and external partners
- Increased customer engagement and expansion across the company’s portfolio
Compensation & Benefits
- Fixed-to-variable compensation structure of 70/30 or 60/40
- Private health insurance after completion of the two-month probation period. Coverage is for the employee only and does not include family members
- Meal card
- Company car, with expenses related to personal use borne by the employee
Job Function
Sales
Accommodations
SoftwareOne welcomes applicants from all backgrounds and abilities to apply. If you require reasonable adjustments at any point during the recruitment process, email us at reasonable.accommodations@softwareone.com. At SoftwareOne, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Additionally, we encourage experienced individuals that have taken an intentional career break and are now prepared to return to work to explore our SOAR program.