Seller Operations Support Specialist / E-Commerce

Concentrix; Fatih; On-site; TRY 1,363,636 - 1,818,182; Full time

Job summary

Concentrix in Turkey seeks a Seller Operations Support Specialist for E-Commerce to enhance seller communications and operational processes. The ideal candidate will have a Bachelor’s degree and at least one year of experience preferably in supply chain or operations.

This role includes preparing quality metrics reports, coordinating operational processes, and resolving seller tickets while supporting related teams. Strong MS Office skills and critical thinking are essential.

Qualifications

• Bachelor's degree from reputable universities.
• At least 1 year of experience in supply chain or operations.
• Good command of English.

Responsibilities

• Communicate well with sellers and coordinate all operational processes.
• Prepare operational quality metrics reports and arrange meetings with sellers.
• Lead projects for seller operation quality improvement.

Skills

MS Office proficiency

Strong communication skills

Critical thinking

Proactive mindset

Team collaboration

Education

Bachelor’s degree in business administration, economics, or engineering

Job description

Seller Operations Support Specialist / E-Commerce

Qualifications

• Bachelor’s degree from reputable universities; business administration, economics, engineering faculties
• At least 1 year of experience preferably in supply chain, operations
• Good command of MS Office, especially G-sheet and Excel knowledge
• Good command of English
• Good team player with strong communication skills
• Critical thinker, proactive, data-oriented mindset with strong problem-solving skills

Responsibilities

• Communicate well with sellers and coordinate all operational processes
• Coordinate with the sellers to assure orders arrive to customer within the deadline
• Prepare operational quality metrics reports and arrange meeting with sellers
• Follow up seller operation quality improvement points & leading projects
• Coordinate operational processes for new countries
• Resolving tickets received from sellers
• Supporting related teams to enable Otif requirements