Sales Specialist

TBH Port Adana; Yumurtalık; On-site; TRY 500,000 - 800,000; Full time

Job summary

TBH Port Adana, part of Sanko Holding, seeks a Sales Specialist to drive commercial growth by managing customer relationships and preparing quotations. You will identify new opportunities, promote value-added services, and coordinate with operations and finance to ensure seamless service delivery.

The role requires strong English, a customer-focused mindset, and collaboration with cross-functional teams to expand the regional portfolio and achieve sales targets.

Qualifications

• Bachelor's degree or equivalent in a related field.
• Proven experience in sales or customer relations within port/shipping/maritime.
• Knowledge of container/port services and pricing structures.
• Strong analytical and problem-solving skills.
• Advanced proficiency in English.
• MS Office and CRM proficiency.
• Excellent communication and negotiation skills.
• Results-oriented and team-oriented.

Responsibilities

• Support sales and pricing strategies across all service segments (container, general cargo, bulk, warehousing).
• Research market opportunities and identify potential customers in the region.
• Analyze customer needs and promote value-added services (warehousing, bonded areas, stuffing/stripping).
• Build and maintain relationships with shipping lines, BCOs, freight forwarders, and industrial clients.
• Prepare quotations, pricing proposals and contract drafts; participate in negotiations.
• Follow up on customer accounts to ensure satisfaction and retention.
• Maintain up-to-date customer records and sales activities in the CRM.
• Assist in preparation and follow-up of commercial contracts.
• Represent the brand at industry events and exhibitions.

Skills

Sales strategy

Market research

Needs analysis

Relationship building

Negotiation

Customer retention

Communication

English proficiency

Teamwork

Education

Bachelor's degree in Business Administration / Economics / Maritime Studies

Tools

MS Excel

CRM systems

Job description

As one of the leading multi-purpose port operators in the region, TBH Port Adana, operating under Sanko Holding, is seeking a Sales Specialist to support its commercial activities and help expand its customer portfolio.

This role will contribute to the port's commercial growth by managing customer relationships, preparing quotations and identifying new business opportunities.

Key Responsibilities

• Support the execution of sales and pricing strategies across all service segments (container, general cargo, bulk, project cargo, warehousing, etc.)
• Research and identify market opportunities and potential customers within the region
• Analyze customer needs and promote value-added services (e.g., warehousing, bonded areas, stuffing/stripping services)
• Build and maintain strong relationships with existing and prospective customers, including shipping lines, BCOs, freight forwarders and industrial clients
• Prepare quotations, pricing proposals and contract drafts; take part in commercial negotiations
• Follow up on assigned customer accounts to ensure customer satisfaction and retention
• Keep customer records, sales activities and opportunities up to date in the CRM system
• Support the preparation and follow-up of commercial contracts
• Participate in industry events and exhibitions to support brand visibility
• Monitor regional and global logistics trends and share market insights with the team
• Coordinate closely with operations, logistics and finance teams to ensure seamless service delivery
• Prepare regular sales performance reports and analyses for management

Required Qualifications

• Bachelor's degree in Business Administration, Economics, Logistics, Maritime Studies, International Trade or a related engineering discipline
• Proven experience in sales or customer relations within the port, container shipping, agency, freight forwarding or maritime industry
• Knowledge of container and port services, terminology and pricing structures
• Strong analytical and problem-solving skills
• Advanced proficiency in English
• Proficiency in MS Office (especially Excel) and CRM systems
• Excellent communication, negotiation and customer relationship skills
• Results-oriented, proactive and able to work collaboratively in a team
• No travel restrictions and a valid driving license

At SANKO Holding, we ensure equal opportunity for all candidates in our recruitment process. Applications will be evaluated without discrimination based on race, gender, color, national or social origin, ethnic origin, religion, age, disability status, sexual orientation, gender identity, marital status, political views, or other statuses protected by applicable laws.