Global Logistics Sales Support Specialist

ATA; Beykoz; On-site; TRY 1,200,000 - 1,800,000; Full time

Job summary

ATA in Istanbul is seeking an experienced Sales Support Specialist to provide strong operational and administrative support to our Sales organization. The role requires knowledge of logistics processes and close collaboration with Sales Managers, Pricing, Operations, and overseas offices to handle requests, quotations, and commercial activities accurately.

The ideal candidate has 3–5 years in logistics-related sales support, with good English and a solid grasp of ocean, air, and road freight

Qualifications

• 3–5 years of experience in Sales Support, Commercial Operations, Customer Service, or Freight Forwarding.
• Experience in logistics or freight forwarding is strongly preferred.
• Good command of English, both written and verbal.

Responsibilities

• Provide day-to-day administrative and operational support to the Sales team.
• Support Sales Managers with customer requests, RFQs, quotations, and follow-ups.
• Prepare and coordinate customer quotations with Pricing and Operations teams.
• Collect and organize freight rates, transit times, schedules, and service information.
• Follow up on quotations and customer inquiries to ensure timely responses.
• Maintain accurate records of customer opportunities, quotations, and commercial activities.
• Support the Sales team in preparing customer presentations, proposals, and business reviews.
• Coordinate pricing requests between Sales, Pricing, Operations, overseas agents, and carriers.
• Maintain pricing files and ensure quotation information is up to date.
• Maintain accurate customer and opportunity information in the CRM system.
• Prepare weekly and monthly sales reports as required.
• Monitor open quotations and opportunities and ensure appropriate follow-up.

Skills

Sales Support

CRM & Data Management

Communication

Time Management

Attention to Detail

Tools

Salesforce

Job description

ATA in Istanbul is seeking an experienced Sales Support Specialist to provide strong operational and administrative support to our Sales organization. The role requires knowledge of logistics processes and close collaboration with Sales Managers, Pricing, Operations, and overseas offices to handle requests, quotations, and commercial activities accurately.

The ideal candidate has 3–5 years in logistics-related sales support, with good English and a solid grasp of ocean, air, and road freight