Sales Specialist

Famacy Glass; Fatih; On-site; TRY 2,972,000 - 4,458,000; Full time

Job summary

Famacy Glass seeks an experienced Export Sales professional to proactively identify and develop overseas client relationships for glassware products. You will lead communications in English, provide quotations and samples, and guide routine negotiations through contract signing.

Responsibilities include managing the full order lifecycle, coordinating with production and logistics to ensure on-time delivery, and monitoring market trends to inform strategic decisions.

Qualifications

• Bachelor’s degree or above in Materials Science and Engineering or related fields.
• Minimum 3 years of sales experience in pharma, healthcare, or glass packaging.
• Strong negotiation, communication, and customer service skills.
• Ability to independently follow up with clients and close orders.

Responsibilities

• Identify and develop overseas glassware clients via trade fairs, social media, and other B2B channels.
• Communicate with overseas clients in English, provide quotations and samples, and lead negotiations.
• Manage full order lifecycle from entry to delivery, coordinating with production and logistics.
• Monitor industry trends, competitors, and market demand to support strategic decisions.
• Ensure compliance with international trade procedures, LC, customs, and inspections.
• Support Export Sales Manager in achieving sales targets and team activities.

Skills

Client development

Negotiation skills

Communication

Follow-up

Education

Bachelors in Materials Science and Engineering

Chemical Engineering

Pharmacy / Pharmaceutical Engineering

Biomedical Engineering

Tools

MS Office

Job description

Client Acquisition & Follow‑up– Proactively identify and develop new overseas clients for glassware products through international trade fairs, social media platforms, and other B2B channels. Maintain client records, follow up on client needs regularly, and build long‑term relationships.

Business Communication & Negotiation– Communicate effectively with overseas clients in English, understand their requirements accurately, provide product quotations, samples, and related materials. Lead routine commercial negotiations and facilitate contract signing.

Full Order Lifecycle Management– Manage order entry, confirmation, and tracking. Coordinate with internal teams (production, logistics) to ensure timely order fulfillment. Monitor customs clearance and shipping processes to guarantee on‑time delivery and secure payment collection.

Market Intelligence– Monitor industry trends, competitor activities, and policy changes in target glassware markets. Collect customer feedback and market demand, summarize findings, and report to the Sales Manager to support strategic decisions.

Compliance– Strictly follow international trade procedures and company policies when handling letters of credit, customs clearance, and inspection applications to ensure all export operations are compliant and efficient.

Team Support– Assist the Export Sales Manager in achieving sales targets, support the team in market promotion and customer maintenance activities, and participate in training sessions and business exchange meetings.

Education & Major– Bachelor’s degree or above in Materials Science and Engineering, Chemical Engineering,Pharmacy / Pharmaceutical Engineering, Biomedical Engineering.

Industry & Experience– Minimum 3 years of sales experience in the pharmaceutical, healthcare, or glass packaging materials industry, or direct client-facing roles with manufacturers.

Core Competencies– Proactive client development mindset with execution ability, capable of independently following up with clients and closing orders. Strong communication, customer service, and negotiation skills, with a fast response to client needs.

Technical Skills– Basic knowledge of international trade procedures, cross‑border logistics, and common payment methods. Proficient in Microsoft Office.

Personal Attributes– Responsible, resilient, and eager to learn. Detail‑oriented, team‑oriented, goal‑driven, and willing to actively explore overseas markets.

Bonus Points

Ability to independently develop annual client maintenance plans.

Familiarity with Turkish pharmaceutical regulations and purchasing preferences.

Competitive salary and performance bonuses.

Comprehensive training support (product knowledge, regulations, and sales techniques).

International teamwork environment with career growth opportunities.