Remote Support Advisor - German & English

Cross Border Talents; Süleymanpaşa; On-site; TRY 1,363,636 - 2,045,454; Full time

Benefits offered by this job

Paid training and coaching

Health and lifestyle benefits

Stable, long-term role

Job summary

Cross Border Talents is seeking a remote Support Advisor to assist customers from Turkey. Your role will involve handling online customer queries, providing accurate information, and maintaining updated case records.

The ideal candidate will be fluent in German (C2) and English (C1) with prior customer service experience. The position offers a fully remote working environment along with paid training. Join us and be part of an international customer experience team!

Qualifications

• Fluency in German C2 and English C1 is required.
• Prior experience in customer service is essential.

Responsibilities

• Handle customer queries online.
• Provide accurate information to customers.
• Track and update cases effectively.

Skills

German C2

English C1

Customer service experience

Job description

Cross Border Talents is seeking a remote Support Advisor to assist customers from Turkey. Your role will involve handling online customer queries, providing accurate information, and maintaining updated case records.

The ideal candidate will be fluent in German (C2) and English (C1) with prior customer service experience. The position offers a fully remote working environment along with paid training. Join us and be part of an international customer experience team!