Remote Quilting Support & Sales Specialist

Foxelli Group; Çankaya; On-site; TRY 360,193 - 480,258; Full time

Benefits offered by this job

Flexible schedule in a fully remote setting

Complimentary gym membership

Personal development budget

Generous paid time off

Budget for home office setup

Strong company culture

Job summary

Foxelli Group is hiring a Customer Support & Sales Agent specializing in quilting to provide exceptional support remotely. The role requires fluency in English and hands-on experience with quilting.

You will be responsible for helping customers via phone, chat, and email, conducting needs assessments, and upselling products. Offering up to €800 after taxes, with flexible hours and various remote benefits, this position is ideal for those seeking a supportive working environment.

Join us to contribute to a strong company culture and a unique team atmosphere.

Qualifications

• Experience in customer support and upselling is essential.
• Ability to discuss quilting-related topics and materials confidently.
• Strong communication skills with professional and warm tone.

Responsibilities

• Deliver solution-oriented support via phone, chat, and email.
• Conduct structured phone interviews with potential customers.
• Drive upsells by identifying value-aligned opportunities.
• Resolve customer issues and maintain professional communication.
• Collaborate cross-functionally to enhance customer experience.

Skills

Fluent or near-native spoken English

Hands-on experience with quilting

Proven background in phone-based customer support

Strong emotional intelligence

Comfortable working independently

Reliable computer and high-speed internet connection

Previous remote work experience

Job description

Foxelli Group is hiring a Customer Support & Sales Agent specializing in quilting to provide exceptional support remotely. The role requires fluency in English and hands-on experience with quilting.

You will be responsible for helping customers via phone, chat, and email, conducting needs assessments, and upselling products. Offering up to €800 after taxes, with flexible hours and various remote benefits, this position is ideal for those seeking a supportive working environment.

Join us to contribute to a strong company culture and a unique team atmosphere.