Remote German-Speaking Customer Support - Training Provided

Cross Border Talents; Çanakkale; Remote; TRY 89,000 - 179,000; Full time

Benefits offered by this job

Comprehensive training and continuous development

Performance-based bonuses

Opportunity to work with international teams

Job summary

A remote customer support company is seeking team members to assist German-speaking markets. You will handle customer inquiries via calls, emails, and chats, requiring fluent German and strong communication skills. No prior experience is necessary as the company offers extensive training. The position allows for a shift-based schedule, providing flexibility in working hours. Performance-based bonuses and opportunities for continuous development are also part of the role.

Qualifications

• Fluency in German, both written and spoken, is required.
• Must reside in Turkey.
• Ability to work on a shift-based schedule.

Responsibilities

• Respond to incoming calls, emails, and chat requests in German.
• Analyze customer issues and provide effective solutions.
• Manage outbound sales and maintain high customer satisfaction.

Skills

Fluent German speaking and writing

Strong communication skills

Solution-focused attitude

Patience

Job description

A remote customer support company is seeking team members to assist German-speaking markets. You will handle customer inquiries via calls, emails, and chats, requiring fluent German and strong communication skills. No prior experience is necessary as the company offers extensive training. The position allows for a shift-based schedule, providing flexibility in working hours. Performance-based bonuses and opportunities for continuous development are also part of the role.