Remote German-Speaking Customer Service Coordinator

Cross Border Talents; Haliliye; On-site; TRY 1,363,636 - 1,818,182; Full time

Benefits offered by this job

Remote work setup in Turkey

Bonus schemes

Team activities

Supportive environment for growth

Job summary

Cross Border Talents is looking for a Customer Service Coordinator to join their remote team, focusing on the German-speaking market. This role involves handling inbound queries, updating databases, and providing tailored solutions while ensuring effective communication.

The ideal candidate must be fluent in German and English, with previous customer service experience preferred. The position offers a supportive environment for growth and the convenience of a remote work setup in Turkey.

Qualifications

• Fluent in German (C2 level) and English (C1 level).
• Experience in customer service roles is preferred.
• Ability to work independently but also thrive in a team.

Responsibilities

• Handle inbound queries professionally.
• Update databases and ticket systems efficiently.
• Provide tailored solutions and maintain clear communication.

Skills

German C2

English C1

Previous service experience

Independent worker

Strong teamwork mindset

Job description

Cross Border Talents is looking for a Customer Service Coordinator to join their remote team, focusing on the German-speaking market. This role involves handling inbound queries, updating databases, and providing tailored solutions while ensuring effective communication.

The ideal candidate must be fluent in German and English, with previous customer service experience preferred. The position offers a supportive environment for growth and the convenience of a remote work setup in Turkey.