Remote Client Relationship & CRM Specialist

Assetara Limited; Çankaya; On-site; TRY 167,400 - 279,000; Full time

Job summary

Assetara Limited seeks a remote Client Relationship & Support Specialist for Ankara Dist 3, Turkey, focusing on client communication, CRM admin, and concierge-level support on the Assetara platform.

The role emphasizes compliance, confidentiality, time management, and refusal to provide investment advice or handle funds; you will coordinate with clients, manage queues and SLAs, and escalate issues per policy.

Qualifications

• Professional remote work discipline, time management.
• Absolute commitment to confidentiality and data protection.
• No personalized investment advice and no handling of client funds.

Responsibilities

• Client communication within the Assetara workspace and approved tools.
• Concierge-level client support and platform navigation assistance.
• Queue and SLA management with authorized proactive client outreach.
• CRM administration with accurate client notes.
• Escalation of red flags, complaints, or compliance issues as per policy.

Job description

Assetara Limited seeks a remote Client Relationship & Support Specialist for Ankara Dist 3, Turkey, focusing on client communication, CRM admin, and concierge-level support on the Assetara platform.

The role emphasizes compliance, confidentiality, time management, and refusal to provide investment advice or handle funds; you will coordinate with clients, manage queues and SLAs, and escalate issues per policy.