REGIONAL MANAGER

FLORMAR; Çankaya; On-site; TRY 300,000 - 460,000; Full time

Job summary

FLORMAR is seeking a Field Operations professional based in Ankara to open new retail stores and coordinate with HR, IT, Logistics, Audit, Finance, Education, and Marketing. You will visit stores, ensure safe operations, and transfer daily sales to the bank.

You will lead recruitment and development with HR for store staff, oversee training, and drive store performance through KPI tracking and annual targets. Strong communication and travel flexibility are essential.

Qualifications

• Resident in Ankara.
• Bachelor’s degree from related departments.
• Minimum 8 years of professional experience in Retail.
• Excellent command of English and MS Office programs.
• Strong ability to multi-task, prioritize and manage time effectively.
• Excellent communication and negotiation skills.
• No restriction to travel.

Responsibilities

• Set up and open stores for Retail Stores to be opened.
• Coordinate between stores and head-office departments (HR-IT-Logistics-Audit-Finance-Education-Marketing).
• Plan and perform regular visits to retail stores.
• Ensure safe operation and transfer daily sales amounts to the bank.
• Create work programs for stores to maintain processes.
• Manage visual merchandising and ensure continuity of store layouts.
• Inform teams about campaigns, discounts, and new products for stores.
• Oversee stock control and manage stock changes for stores.

Skills

Communication skills

Multi-tasking

Time management

Negotiation skills

English proficiency

Education

Bachelor's degree

Tools

MS Office

Job description

At Flormar, we were born in Milan in the 1950s; growing and evolving in Turkey’s multicultural, vibrant world, we have become a global brand that adds color to beauty. Since the day we were founded, we have prioritized the joy women get from makeup and how it makes them feel good, while working to make beauty accessible to everyone.

With our products, through clean ingredients, our cruelty-free policy and our sustainable production approach, we make a difference not only in beauty but also in values. Today, in more than 70 countries, with nearly 60,000 online & offline sales points from chain perfumeries to our website, from marketplaces to our stores, from catalog sales to wholesale channels, we reach and inspire millions of people.

All our production processes and logistics operations are carried out at our factory and logistics center in Gebze. Our headquarters are located at Akasya Business Towers in Üsküdar, Istanbul.

At Flormar, our journey is shaped by our values.

At every step, we act with passion, proud of everything we do, seize opportunities with agility, and make sustainable contributions to the future.

Because for us, this is not just a workplace; it is the way to touch lives and color the future together!

Requirements

• Resident in Ankara,
• Bachelor’s degree from related departments,
• Minimum 8 years of professional experience in Retail,
• Excellent command of English and MS Office programs,
• Strong demonstration of the ability to multi-task, prioritize and manage time effectively,
• Excellent communication and negotiation skills,
• No restriction to travel.

Job Description

Field Operations

• To set up and open stores for the Retail Stores to be opened.
• To ensure coordination between stores and relevant departments in the head office (HR-IT-Logistics-Audit-Finance-Education-Marketing etc.).
• Plan and perform regular visits to retail stores.
• To follow the process of safe operation of the retail stores team and the transfer of the daily sales amount to the bank.
• Create a work program for retail stores to maintain store processes correctly and follow up the program.
• By controlling the visual arrangements of retail stores, informing the team accordingly and ensuring the continuity of the arrangement.
• Inform the team about all campaigns, discounts, new products, etc. for retail stores.
• Ensuring stock control of retail stores by cooperating with the team, being responsible for stock increase and reduction.

Performance Management

• To evaluate the performance of retail stores. Managing the monthly-yearly targets, KPI values and LFL development process of these stores.
• To ensure that retail stores reach their monthly and annual sales targets and better results.

Talent Management

• Being responsible with HR for the recruitment and development of the employee who will work with her/him.
• Plan and coordinate the training processes of employees working in existing stores and staff who will be assigned in new stores that will be opened with the training department.

Customer Experience

• Manage and resolve customer complaints for retail stores, and inform the relevant departments.

At Flormar, every new day is an opportunity to learn, discover and shine!

Are you ready to join us?

At Flormar, we embrace equal opportunity and fair treatment in education and recruitment. All candidates applying to our job postings will be considered for employment regardless of race, gender, color, national or social origin, ethnicity, religion, age, marital status, pregnancy, disability, sexual orientation, gender identity or political opinion.