Process Quality Engineer (Customer Acceptance Line)

Ford Otosan; Odunpazarı; Hybrid; TRY 300,000 - 520,000; Full time

Benefits offered by this job

Hybrid working model

Job summary

Ford Otosan is seeking a quality engineering professional for the Eskişehir plant. The role focuses on investigating vehicle quality issues, aligning with Ford Global requirements, and ensuring actions to protect customers are prioritized and implemented.

The candidate will lead quality tests, review audit data, and approve final quality before shipment, driving continuous improvement with cross-functional teams in Manufacturing, R&D and Methods.

Qualifications

• Engineering degree in a relevant field (Mechanical, Mechatronics, Metallurgy or Automotive).
• Experience with automotive design and energy storage systems is preferred.
• Familiarity with quality systems and ISO9001 concepts is a plus.

Responsibilities

• Follow up internal & external customer concerns for Eskişehir plant vehicles.
• Analyze root causes and containment actions for quality metrics.
• Review and update internal procedures from Global Ford Requirements (GFR).
• Participate in problem review and variability reduction teams to improve quality.

Skills

English proficiency

Data analysis (Excel/Access)

Teamwork

AI basics

Education

Engineering degree (Mechanical/Mechatronics/Automotive)

FTEM1/FTEM2 vehicle control knowledge

Tools

Excel

Access VB database

Microsoft Office

Job description

We believe that our employees are the foundation of our success and the source of our strength. Our vision is to become Turkey's most valuable and preferred industrial company that champions equality in the workplace. Join us in shaping the future of the automotive industry at Ford Otosan!

Purpose Of the Role & Responsibilities

• Playing a role in taking action and taking action for issues affecting Eskişehir Plant vehicle quality.
• Within the scope of Ford Production and Quality Systems, to examine the Ford Global vision and to further this vision.
• Carrying out vehicle quality tests in accordance with Ford systems.
• As a requirement of its role, the employee must review internal audit data and external customer complaints, and accordingly, ensure that the actions and priority issues necessary to protect external customers are put on a proper agenda.
• In order to carry out the production at targeted quality level, to give final quality approvals of vehicles before shipment, to check that the products comply with the legal requirements, to follow up and finalize all internal and external customer complaints.
• To ensure that the vehicles selected randomly from the daily production are carried out within the framework of Ford's vehicle evaluation system, and to evaluate the results and report them to the management.
• In general, this role contributes to the vision of quality beyond the expectation of customer by contributing to the reduction of final customer claims

Responsibilities

• Following up the internal & external customer concerns of Eskişehir plant vehicles.
• Analyzing, preparing, reporting, verifying and following up the root cause and containment actions for internal & external quality metrics.
• Following and updating internal procedures originating from Global Ford Requirements (GFR).
• Being a member of variability reduction team & problem review team & squad to improve product quality with using problem solving methods.
• Proactively identifying and addressing the risks related to product, process and suppliers.
• Evaluation of engineering approvals for new engineering design releases upon the product and upcoming projects.
• Leading continuous improvement studies for new and serial products in order to meet customer expectations.
• Working with Manufacturing, R&D and Method partners to improve quality performance, implement quality systems/processes and process controls.
• Preparing quality improvement metrics for daily, weekly and monthly tracking and trending.
• Leading the traceability and tracking systems continuity and improvements.
• Performing ISO9001 audits within plant.
• Ensuring ergonomic standarts and avoid process related health issues and coordinating approvals of Health Center.
• Leading and following up the improvements for Quality Systems.
• Being aware of the department purpose and targets related with OHS, Quality, Delivery, Cost, People, Maintenance, Environment and Energy.
• Managing technology and innovative systems approval and technical agreement process.
• Management and follow-up of compund area quality risky / retrofit / stopship / project vehicles.

Experience

• Experience with automotive and industrial energy storage system designs at a high level and best practices
• Experience with production and product Development experience, preferably in the Manufacturing industry
• Experience with requirement documentation, compliance, generation

Education

• Graduated from Engineering faculties of universities, preferably from Mechanical, Mechatronics, Metallurgy and Automotive departments

FTEM

• Preferably FTEM1 level Vehicle Control Expertise - FTEM 2

Behavioural Skills and Competencies

• Setting compelling goals and acting compulsive to achieve them
• Understanding customers and keeping customer needs ahead of business decisions
• Influencing the ideas and behavior of others by uncovering underlying problems and presenting compelling argume
• Listening and understanding by asking perceptive questions and checking one's own understanding
• Choosing a balanced logical action by understanding the underlying issues and seeing the needs of all parties.
• Identifying which tasks are more important and scheduling appropriate time to perform them.
• Chasing Collaborative Opportunities to Achieve a Common Goal, Seeking Communication-Oriented Solutions to the Problems Encountered, Open to Personal Development and Making Efforts For It
• Have a relentless focus on people's development. Be open minded and able to trust your team
• Have an open communication style

Technical Skills and Competencies

• Excellent command of written and spoken English
• New vehicle technologies (Driver Assit. Tech., LKA, Autoparking etc.)
• Basic Automotive Knowledge
• Data analyst - (Excel, Access vb Database Application)
• Good command of Microsoft Office applications
• Strong teamwork, enthusiastic for development and innovation
• Basic artificial intelligence systems knowledge

Role Location

Need to Relocate or Mobility

Mobility is required by as Job requires. Examples are global supplier visits, Ford OTOSAN test center visits.

When You Start Your Career In "Ford Otosan";

• We have hybrid working model and you can enjoy being part of an agile team.
• You'll become a member of Koç Pension Foundation
• You and your loved ones will enjoy the benefits of KoçAilem
• You'll choose the side benefits with Flextra

The only criterion evaluated in the recruitment and employment is suitability for the job; equal opportunity is provided without any discrimination.

What About Us?

Ford Otosan, being one of the top three exporting companies in Turkey since 2004, has achieved 12 consecutive years of automotive industry championship and is Turkiye goods product export champion for 8 years in a row. Ford Otosan operates in 4 main centers with its Gölcük and Yeniköy Plants in Kocaeli, Eskişehir Plant in Eskişehir, Sancaktepe R&D Center and Spare Parts Warehouse in İstanbul and Craiova Plant in Romania employs more than 20,000 people. Kocaeli and Eskişehir Plants are listed among Ford's 'Best Vehicle Production Centers' and Eskişehir is the only factory in Turkiye that can produce vehicles, engines, and powertrains in the same center.

Ford Otosan, standing out with its sensitivity regarding social responsibilities, also carries out several social responsibility projects in many fields including education, healthcare, culture, arts, and sports on “Future. Now” vision. Ford Otosan, also carrying out awareness studies on gender equality since 2013 with the understanding of "Equality at Work", became the only automotive and the first and only industrial company from Turkiye to be included in the Bloomberg Gender-Equality Index in 2021.

The building blocks of our new corporate culture, which we call “Dynamic Balance”, our values are mutual trust and respect, value each other and affection, openness to change and innovation, open and transparent communication.

A common culture brings us to a common sense and purpose, helps us to work in a positive atmosphere of trust, ties us closer and helps us to reach a stronger future all together.