Overseas Parts Management Specialist

XCMG Group; Çankaya; On-site; TRY 180,000 - 240,000; Full time

Job summary

XCMG Group is seeking a Parts Sales Specialist to drive aftermarket business growth in the designated Turkish region. You will support customers with parts selection, provide technical guidance, and work with dealers to achieve monthly and yearly targets.

In this role, you will manage quotations, orders, and deliveries while maintaining strong relationships with end-users and partners. You will gather market intelligence to adapt sales strategies and collaborate with warehousing and logistics

Qualifications

• Experience in selling genuine parts and aftermarket services.
• Ability to visit end-users and dealers to identify needs and opportunities.
• Ability to provide technical recommendations based on equipment conditions.

Responsibilities

• Sell genuine parts and aftermarket services in the assigned region and meet sales targets.
• Visit end-users and dealers regularly to build long-term relationships.
• Provide professional parts selection advice and alternatives.
• Monitor competitor activity and feedback to support sales strategy.
• Handle quotations, orders, delivery coordination, and invoicing with CRM.
• Collaborate with warehousing, logistics, and repair teams for timely delivery.

Skills

Sales experience

Customer relationships

Technical consultation

Market intelligence

Tools

CRM systems

Job description

As a Parts Sales Specialist, you will be directly responsible for aftermarket business development within your designated region, enhancing parts market share through professional technical support and sales strategies:

1. Parts Sales & Market Development: Responsible for the sales of genuine parts and aftermarket services for construction machinery (including excavators, loaders, cranes, and rotary drilling rigs) within the assigned region. Achieve monthly and annual sales targets.

2. Customer Relationship Management: Regularly visit end-users and dealers to establish and maintain long-term, stable cooperative relationships. Identify parts needs of existing customers and dealers through opportunity analysis.

3. Technical Consultation & Support: Act as a technical advisor to customers, providing professional parts selection recommendations and alternative solutions based on equipment operating conditions. Handle after-sales technical inquiries.

4. Market Intelligence Gathering: Monitor competitive dynamics, competitor information, and customer feedback within the region. Provide data support for the company's sales strategy development.

5. Order & Process Management: Responsible for quotation, order follow-up, delivery coordination, and accounts receivable collection. Proficiently use CRM systems to document sales activities.

6. Cross-departmental Collaboration: Work closely with warehousing, logistics, and repair workshop teams to ensure timely parts delivery and customer satisfaction.