Operations Agent

Expeditors International; Fatih; On-site; TRY 300,000 - 420,000; Full time

Benefits offered by this job

Paid Vacation

Health Plan

Life Insurance

Stock Purchase Plan

Training & Development

Career Growth

Referral Bonus

Job summary

Expeditors International in Istanbul (Fatih) is seeking an enthusiastic logistics operations specialist. You will help ensure smooth and timely operation process flow, support data entry, tracking, and client billing to meet customer expectations.

The role requires familiarity with ocean, road, and air documentation, strong English and Turkish, and a proactive, organized approach. The position offers a supportive team and opportunities to grow within a global logistics leader.

Qualifications

• Experience in operations will be a plus.
• Understanding of ocean, road and air documentation process.
• Excellent interpersonal and communication skills.
• Proactive approach, strong organizational and computer skills.
• Fluent in English and Turkish.

Responsibilities

• Ensure smooth and timely operation process flow.
• Ensure accurate and timely data entry into our operational system.
• Track and Trace operation files and reporting.
• Ensure accurate and timely client billing.
• Understand all the elements of the import and export customs Desk Level Operating Procedure and correctly interpret this information to fulfill our customers instructions and expectations.
• Transfer customs declaration information from documents, or other sources into the customs entry system to allow for the build of a valid customs declaration.
• Assist with verification of customs declaration information and the submission of such to the customs authority.
• Ensure compliance at all times to regulations.

Skills

Interpersonal skills

Organizational skills

Computer skills

Fluent English

Fluent Turkish

Proactive mindset

Job description

We take care of our employees, and they take care of our customers!

Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.

Our Mission

We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us!

Job Description

Major Duties and Responsibilities

• Ensure smooth and timely operation process flow
• Ensure accurate and timely data entry into our operational system
• Track and Trace operation files and reporting
• Ensure accurate and timely client billing
• Understand all the elements of the import and export customs Desk Level Operating Procedure and correctly interpret this information to fulfill our customers instructions and expectations.
• Transfer customs declaration information from documents, or other sources into the customs entry system to allow for the build of a valid customs declaration
• Assist with verification of customs declaration information and the submission of such to the customs authority
• Ensure compliance at all times to regulations

Qualifications

Qualifications

Experience in operations will be a plus.

• Understanding of ocean, road and air documentation process
• Effective interpersonal skills
• Pro-active approach, strong organizational and computer skills
• Fluent both in English and Turkish

Additional Information

Expeditors offers excellent benefits:

• Paid Vacation, Holiday, Sick Time
• Health Plan: Medical
• Life Insurance
• Employee Stock Purchase Plan
• Training and Personnel Development Program
• Growth opportunities within the company
• Employee Referral Program Bonus