Multilingual Foreign Patient Coordinator – Antalya

Özel International Dental Hospital Süleyman Mert Ağız ve Diş Sağlığı Merkezi; Kepez Beldesi; On-site; TRY 167,000 - 257,000; Full time

Benefits offered by this job

Competitive salary

Multilingual work environment

Training opportunities

Relocation/ accommodation support

Job summary

Özel International Dental Hospital Süleyman Mert Ağız ve Diş Sağlığı Merkezi in Antalya, Turkey, is seeking a highly organized Foreign Patient Coordinator to manage the entire healthcare journey for international patients, from initial inquiry through post-treatment follow-up.

The role requires multilingual communication, coordination of treatment plans, travel arrangements, and documentation, with a focus on outstanding patient experience and cultural sensitivity.

Qualifications

• Bachelor's degree in a related field (e.g., Healthcare Management, International Relations, Foreign Languages).
• Fluent in Turkish and at least two of English, German, Russian or French.
• Minimum 1 year of experience in patient coordination or health tourism preferred.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office and digital communication tools.
• Patient-oriented, culturally sensitive, and highly organized.

Responsibilities

• Be the main contact for international patients from inquiry to follow-up.
• Coordinate with medical teams to prepare detailed treatment plans.
• Prepare and present treatment offers and cost estimates in writing and verbally.
• Organize logistics including airport transfers, accommodation, and appointments.
• Provide translation and interpretation as needed.
• Maintain continuous communication with patients throughout their journey.
• Maintain confidential records of patient interactions.
• Support aftercare and satisfaction follow-ups.

Skills

Multilingual communication

Turkish fluency

English proficiency

German proficiency

French proficiency

Education

Bachelor's degree

Tools

CRM experience

Job description

Özel International Dental Hospital Süleyman Mert Ağız ve Diş Sağlığı Merkezi in Antalya, Turkey, is seeking a highly organized Foreign Patient Coordinator to manage the entire healthcare journey for international patients, from initial inquiry through post-treatment follow-up.

The role requires multilingual communication, coordination of treatment plans, travel arrangements, and documentation, with a focus on outstanding patient experience and cultural sensitivity.