Global Patient Experience Coordinator

Dent Adavista; Kuşadası; On-site; TRY 30,000 - 52,000; Full time

Job summary

Dent Adavista in Kuşadası is seeking an International Patient Coordinator to join our team. You will be the first point of contact for international patients, guiding them through their dental journey with empathy and clear communication.

You will manage enquiries via WhatsApp and other digital channels, maintain accurate CRM records, follow up consistently, and collaborate with clinical and patient care teams to ensure a smooth experience.

Qualifications

• Excellent communication and interpersonal skills.
• Ability to build trust with international patients.
• Strong follow-up skills and goal-oriented conversion of enquiries into appointments.
• Comfort with WhatsApp, CRM systems, and digital tools.
• Organized and detail-oriented CRM management and reporting.

Responsibilities

• Communicate with international patient enquiries via WhatsApp and other digital channels.
• Understand individual needs and guide patients through their treatment journey.
• Maintain accurate CRM records and follow up consistently.
• Collaborate with clinical and patient care teams to ensure a smooth patient experience.

Skills

Communication

Interpersonal skills

Trust building

Follow-up

CRM usage

Digital tools

Time zones

Organization

Professional appearance

Second language

Job description

Dent Adavista in Kuşadası is seeking an International Patient Coordinator to join our team. You will be the first point of contact for international patients, guiding them through their dental journey with empathy and clear communication.

You will manage enquiries via WhatsApp and other digital channels, maintain accurate CRM records, follow up consistently, and collaborate with clinical and patient care teams to ensure a smooth experience.