Luxury Retail Assistant Manager: Lead, Coach & Drive Sales

Swarovski; Fatih; On-site; TRY 180,000 - 300,000; Full time

Benefits offered by this job

Exclusive employee discounts on Swarov

Recognition awards

Paid volunteering leave

Global employee assistance program

Comprehensive training and leadership"

Career development opportunities

Job summary

Swarovski is seeking an Assistant Store Manager in Turkey to lead a high-performing team in delivering exceptional customer experiences and achieving sales targets. You will act as a role model, coach staff, and ensure smooth store operations in a fast-paced luxury retail environment.

You will foster a positive team culture, drive results, and collaborate with store leadership to meet monthly plans while upholding Swarovski’s standards of service and brand experience.

Qualifications

• 1–2 years of experience in luxury retail environment.
• Leadership and coaching experience.
• Ability to build trust and empower others.
• Excellent customer service and digital proficiency.
• Curious, empathetic, and commercial mindset.

Responsibilities

• Act as a role model, delivering outstanding customer service and brand experience.
• Coach, motivate, and onboard team members to maximize performance.
• Support recruitment, talent development, and employee relations.
• Drive sales and support monthly plans and targets.
• Oversee store operations, including inventory, cash handling, and compliance.

Skills

Leadership

Customer service

Coaching

Digital skills

Ownership mindset

Teamwork

Job description

Swarovski is seeking an Assistant Store Manager in Turkey to lead a high-performing team in delivering exceptional customer experiences and achieving sales targets. You will act as a role model, coach staff, and ensure smooth store operations in a fast-paced luxury retail environment.

You will foster a positive team culture, drive results, and collaborate with store leadership to meet monthly plans while upholding Swarovski’s standards of service and brand experience.