Luxury Retail Assistant Store Manager — Lead, Inspire, Grow

Swarovski; Fatih; On-site; TRY 279,000 - 469,000; Full time

Benefits offered by this job

Recognition awards

Exclusive employee discounts

Volunteer leave

Employee assistance program

Training & development

Career opportunities

Job summary

Swarovski in Turkey is seeking an Assistant Store Manager to lead a luxury retail team and deliver exceptional customer service aligned with our brand standards.

You will coach, onboard and develop team members, support recruitment and employee relations, drive sales and local plans, and oversee store operations including inventory and cash handling. You may step in for the Store Manager as needed, contributing to a high-performance, inclusive store culture.

Qualifications

• 1-2 years in multicultural luxury retail.
• Some leadership and coaching experience.
• Strong customer service skills and digital proficiency.
• Ability to own responsibilities and build trust.
• Commercial mindset with a team player attitude.

Responsibilities

• Deliver outstanding customer service and brand experience.
• Coach and onboard team members to maximize performance.
• Support recruitment, talent development, and employee relations.
• Drive sales and support monthly plans and targets.
• Oversee store operations including inventory and cash handling.
• Step in for Store Manager as needed.

Skills

Leadership

Coaching

Customer service

Digital proficiency

Multicultural environment

Tools

POS system

Job description

Swarovski in Turkey is seeking an Assistant Store Manager to lead a luxury retail team and deliver exceptional customer service aligned with our brand standards.

You will coach, onboard and develop team members, support recruitment and employee relations, drive sales and local plans, and oversee store operations including inventory and cash handling. You may step in for the Store Manager as needed, contributing to a high-performance, inclusive store culture.