Luxury Hotel & Resort Operations Leader

DH2DH; Menteşe; On-site; TRY 1,000,000 - 1,500,000; Full time

Job summary

Mandarin Oriental Bodrum, a luxury resort overlooking the Aegean, seeks a seasoned General Manager to lead all operations and drive guest satisfaction, profitability, and safety in a 5-star setting.

The ideal candidate has 10+ years in luxury hospitality with 4+ years in a resort/hotel management role, excellent English and Turkish, and a proven ability to develop teams and deliver world-class experiences.

Qualifications

• Minimum 10 years in Luxury Hotel operations with at least 4 years as Resort/Hotel Manager.
• Bachelor’s degree in Hospitality Management.
• Experience in Luxury Resorts preferred.
• Excellent communication skills in English and Turkish.

Responsibilities

• Manage daily operational needs ensuring guest services, colleague productivity, and safety.
• Lead strategic initiatives with feedback and alternatives.
• Develop lower and middle management through coaching and communication.
• Stay abreast of market trends and competitors.
• Oversee budgets and financial planning with Sales & Marketing input.
• Direct and ensure success of preventive maintenance programs and energy saving projects.
• Translate high level strategies into operational excellence and People & Culture initiatives.

Skills

Leadership

Communication

Budgeting

Hotel operations

Team management

English & Turkish

Education

Bachelor's degree in Hospitality Management

Tools

Excel

MS Office

Hotel systems

Job description

Mandarin Oriental Bodrum, a luxury resort overlooking the Aegean, seeks a seasoned General Manager to lead all operations and drive guest satisfaction, profitability, and safety in a 5-star setting.

The ideal candidate has 10+ years in luxury hospitality with 4+ years in a resort/hotel management role, excellent English and Turkish, and a proven ability to develop teams and deliver world-class experiences.