Luxury Hotel Executive: Lead Guest Experience & Strategy

Mandarin Oriental Group; Menteşe; On-site; TRY 900,000 - 1,300,000; Full time

Job summary

Mandarin Oriental Bodrum is seeking an experienced General Manager to lead daily operations of a luxury resort, ensuring exceptional guest service and team performance. You will drive strategic initiatives, coach senior and middle management, and monitor market trends to maintain the resort’s competitive edge.

The role requires a minimum 10 years in luxury hospitality with at least 4 years in a resort/hotel management position, plus fluency in English and Turkish and strong Excel and financial

Qualifications

• Bachelor's degree in Hospitality Management.
• Minimum 10 years of Luxury Hotel experience and 4 years as Resort/Hotel Manager.
• Excellent communication in English and Turkish.

Responsibilities

• Manage daily operational needs ensuring guest services, productivity and safety.
• Lead strategic initiatives and provide feedback and alternatives.
• Develop lower and middle management through coaching and mentoring.
• Stay updated on market trends and competitors; drive quality assessments.
• Direct budgets and Sales/Marketing strategies; translate strategy into opérations.

Skills

Leadership

English language

Turkish language

Hospitality operations

Education

Bachelor's degree in Hospitality Management

Tools

Excel proficiency

Job description

Mandarin Oriental Bodrum is seeking an experienced General Manager to lead daily operations of a luxury resort, ensuring exceptional guest service and team performance. You will drive strategic initiatives, coach senior and middle management, and monitor market trends to maintain the resort’s competitive edge.

The role requires a minimum 10 years in luxury hospitality with at least 4 years in a resort/hotel management position, plus fluency in English and Turkish and strong Excel and financial