Hotel Manager

Mandarin Oriental Hotel Group Limited

Bodrum

On-site

TRY 800,000 - 1,200,000

Full time

3 days ago

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Job summary

Mandarin Oriental Bodrum is seeking a Hotel Manager to lead daily operations, ensure consistent guest services, staff productivity and safety, and relentlessly pursue improvements. You will drive strategic initiatives, coach leaders, and maintain excellence across all hotel departments within a luxury resort environment.

You will develop senior and middle managers, manage budgets and quality programs, and align with People & Culture strategies while driving energy-saving projects and

Qualifications

Bachelor's degree in Hospitality Management is required.
Excellent communication in English and Turkish is essential.
Experience in managing large teams in luxury settings is expected.

Responsibilities

Manage hotel’s daily operations ensuring guest services, staff productivity and safety.
Lead strategic initiatives, providing feedback and alternatives to improve performance.
Develop and coach senior and middle management through mentoring and communication.
Stay abreast of market trends and competitors to maintain a leading position in luxury hospitality.
Drive quality assessments and oversee Safe & Sound Audit and risk management activities.

Skills

Excellent communication

Team management

Presentation skills

Excel proficiency

Global trends awareness

Education

Bachelor's degree in Hospitality Management

Tools

Excel

Job description

Mandarin Oriental Hotel Group

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Mandarin Oriental, Bodrum

A stunning resort overlooking the Aegean Sea, Mandarin Oriental, Bodrum is where dreams come true. A luxury 5-star hotel retreat with two private beaches and excellent leisure facilities, we invite you to lie back, relax and savour the moment. With an idyllic location in Paradise Bay, we offer a seductive blend of style, serenity and 5-star comfort. With a range of gourmet restaurants, relaxing spa and choice of rooms, suites and villas, our unique resort is world-class.

Duties and Responsibilities

To manage hotel’s daily operational needs ensuring consistent guest services, colleague productivity, and safety while constantly striving for improvement.
To execute all operational and strategic initiatives that have been discussed, providing feedbacks and alternatives.
To develop of lower and middle management executives through coaching, mentoring and general communications.
To keep abreast of newest trends and innovations in the marketplace and be aware of competitors.
To ensure there is a continuous focus and drive on all Quality assessments. In particular supporting local LQE initiatives.
To orchestrate and direct the annual Safe & Sound Audit conducted by third parties engaged by MOHG.
To chair the monthly Risk Management Committee meetings ensuring full compliance by all Departments.
To work with EXCO and the Director of IT to ensure continual progress regarding systems, software and hardware.
To oversee the strategic direction of general projects related to the enhancement of the hotel. The project management covers the areas of planning, administration, implementation and evaluation of financial results of project.
To direct and ensure the success of the preventive maintenance programs of the hotel in all areas.
To work on the energy saving and related projects.
To support the Director of Finance in the preparation and implementation of the budget and the development of Sales and Marketing Strategies for the Hotel.
To translate and execute the strategies into operational excellence.
To support the People & Culture Strategy, including recruitment and selection of colleagues.
To assist in career development programs for colleagues. HM will act as the mentor and coach for the new and mid level Managers, actively engaging them in projects and learning initiatives. HM will ensure that appraisals and feedback sessions are regularly done.