Logistics Operations Manager

Bertelsmann; Tuzla; On-site; TRY 600,000 - 900,000; Full time

Benefits offered by this job

Global work environment

Growth and development

Collaborative culture

Part of Bertelsmann SE & Co. KGaA

Job summary

Arvato is seeking an Operations Logistics Manager to oversee warehouse operations in the Istanbul region. You will plan inbound/outbound, returns, product care and customer experience processes, and drive capacity management and budget planning across cross-functional teams.

The role requires a min. of 5 years in warehouse operations, strong English skills, and experience in textile e-commerce. Living on the Anatolian side of Istanbul is preferred.

Qualifications

• Bachelor’s degree in related departments.
• Min. 5 years in warehouse operations, preferably in e-commerce.
• Experience to manage Return, Product Care and Customer Experience preferably in textile e-commerce.
• Advanced English (written and verbal).

Responsibilities

• Plan inbound, outbound, returns, product care and customer experience processes.
• Track and realize capacity targets.
• Manage and develop inbound, outbound, return, product care and customer experience teams.
• Track transfer of production capacities with the customer in daily and weekly meetings.
• Track and planning of production budget.
• Track and realization of productivity targets.
• Monitor income and expenditure balances of the projects for which it is responsible.

Skills

Interpersonal

Communication

Problem solving

English

Field force mgmt

Textile e-commerce

Education

Bachelor’s degree

Tools

MS Office

Job description

Arvato is an innovative and internationally leading service provider in the field of e-commerce and supply chain management.

With more than 19,000 employees worldwide, Arvato delivers practical and relevant solutions across industries including Telecommunication, Hightech & Entertainment, Automotive, Banking, Insurance, Healthcare, Consumer Products and Publishing.

Using the latest digital technologies, Arvato develops, operates, and optimizes complex global supply chains and e-commerce platforms, acting as a strategic growth partner for its customers.

Arvato is a wholly owned subsidiary of Bertelsmann SE & Co. KGaA.

Job Description

We are looking for an Operations Logistics Manager who will be responsible for our warehouse operations.

What You’ll Do

• Planning of Inbound, Outbound, Return, Product Care and Customer Experience processes
• Tracking and realization of capacity targets
• Management and development of Inbound, Outbound, Return, Product Care and Customer Experience teams
• Tracking the transfer of production capacities with the customer in daily and weekly meetings
• Tracking and planning of production budget
• Tracking and realization of productivity targets
• Monitoring the income and expenditure balances of the projects for which it is responsible

Qualifications

Your Profile

• Min. Bachelor’s degree in related departments
• Min. 5 years of experience in the warehouse operations processes; preferably in e-commerce
• Experience to manage Return, Product Care and Customer Experience preferably in textile e-commerce
• Strong interpersonal and communication skills
• Strong problem-solving skills
• Advanced knowledge of English both written and verbal
• Able to work within a dynamic and fast-paced environment
• Experienced in field force management
• Very good knowledge of MS Office applications
• Customer and solution-oriented
• Living/willing to live in Anatolian Side of İstanbul-Kocaeli

Additional Information

What We Offer

• A global work environment with exposure to international projects and teams
• Opportunities for professional growth, learning, and career development
• A collaborative and supportive team culture
• Being part of Bertelsmann SE & Co. KGaA — one of the world’s leading media and service companies

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The retention period for your data is determined by the statutory time limits applicable in the respective country, beginning upon completion of the recruitment process. You can find these here .

You can contact the company’s Data Protection Officer at the above-mentioned postal address.

Further information on data protection and your rights can be found here .