Logistics Operations Manager

Bertelsmann; İzmit; On-site; TRY 400,000 - 640,000; Full time

Benefits offered by this job

Global work environment

Professional growth opportunities

Collaborative team culture

Job summary

Arvato, a Bertelsmann subsidiary, is seeking an Operations Logistics Manager to oversee warehouse operations and drive efficiency across inbound, outbound, returns, and customer experience processes.

The role requires 5+ years in warehouse operations, strong English skills, and experience in textile e-commerce. You will manage diverse teams and coordinate with customers to optimize capacity and budgets.

Qualifications

• Min. Bachelor’s degree in related departments.
• Min. 5 years of experience in warehouse operations processes; preferably in e-commerce.
• Experience managing Return, Product Care and Customer Experience in textile e-commerce advantageous.
• Strong interpersonal & communication skills.
• Advanced knowledge of English both written & verbal.
• Ability to work in a dynamic, fast-paced environment.
• Experience in field force management.
• Proficient in MS Office applications.

Responsibilities

• Plan inbound, outbound, return, product care and customer experience processes.
• Track and realize capacity targets.
• Manage and develop inbound, outbound, return, product care and customer experience teams.
• Oversee transfer of production capacities with customers in daily/weekly meetings.
• Plan and monitor production budgets.
• Track and realize productivity targets.
• Monitor income and expenditure balances for assigned projects.

Skills

Interpersonal skills

Communication skills

English (advanced)

Education

Bachelor’s degree in related field

Tools

MS Office

Job description

Arvato is an innovative and internationally leading service provider in the field of e-commerce and supply chain management.

With more than 19,000 employees worldwide, Arvato delivers practical and relevant solutions across industries including Telecommunication, Hightech & Entertainment, Automotive, Banking, Insurance, Healthcare, Consumer Products and Publishing.

Using the latest digital technologies, Arvato develops, operates, and optimizes complex global supply chains and e-commerce platforms, acting as a strategic growth partner for its customers.

Arvato is a wholly owned subsidiary of Bertelsmann SE & Co. KGaA.

Job Description

We are looking for an Operations Logistics Manager who will be responsible for our warehouse operations.

What You’ll Do

• Planning of Inbound, Outbound, Return, Product Care and Customer Experience processes
• Tracking and realization of capacity targets
• Management and development of Inbound, Outbound, Return, Product Care and Customer Experience teams
• Tracking the transfer of production capacities with the customer in daily and weekly meetings
• Tracking and planning of production budget
• Tracking and realization of productivity targets
• Monitoring the income and expenditure balances of the projects for which it is responsible

Qualifications

Your Profile

• Min. Bachelor’s degree in related departments
• Min. 5 years of experience in the warehouse operations processes; preferably in e-commerce
• Experience to manage Return, Product Care and Customer Experience preferably in textile e-commerce
• Strong interpersonal and communication skills
• Strong problem-solving skills
• Advanced knowledge of English both written and verbal
• Able to work within a dynamic and fast-paced environment
• Experienced in field force management
• Very good knowledge of MS Office applications
• Customer and solution-oriented
• Living/willing to live in Anatolian Side of İstanbul-Kocaeli

Additional Information

What We Offer

• A global work environment with exposure to international projects and teams
• Opportunities for professional growth, learning, and career development
• A collaborative and supportive team culture
• Being part of Bertelsmann SE & Co. KGaA — one of the world’s leading media and service companies

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The retention period for your data is determined by the statutory time limits applicable in the respective country, beginning upon completion of the recruitment process. You can find these here .

You can contact the company’s Data Protection Officer at the above-mentioned postal address.

Further information on data protection and your rights can be found here .