Logistics Operations Leader

Bertelsmann; Tuzla; Presencial; TRY 280.000 - 420.000; Jornada completa

Descripción de la vacante

Arvato Logistics, part of Bertelsmann, is seeking a Field Operations Manager to lead a field team in Istanbul’s Anatolian side. You will oversee e-commerce operations, develop sustainable plans, and drive improvements to customer satisfaction.

You will generate weekly KPI reports, follow monthly forecasts, and coordinate IT system transitions, including SAP, to support smooth operations. The role requires strong leadership and English proficiency.

Formación

• 3 years of experience in logistics processes, preferably in e-commerce.
• Strong interpersonal and communication skills.
• Advanced knowledge of English both written and verbal.
• Able to work within a dynamic and fast-paced environment.
• Experienced in field force management.
• Very good knowledge on MS Office Applications.
• Customer- and solution-oriented
• Willing to live on Anatolian Side of İstanbul.
• Complete military service for male applicants.

Responsabilidades

• Leading a team and be a good team player
• Manage e-commerce operations and make sustainable development plans
• Taking corrective actions from operations point of view in case of needed
• Creating effective solutions to operational problems
• Providing weekly and monthly KPI Reports
• Prepare and follow-up monthly forecasts continuously
• Motivate, inspire and encourage field team to achieve business results and customer satisfaction
• Coordinate field team to execute planned actions in line with the strategic plans, decide on priorities
• Taking part in process development studies
• Supporting information technology system transitions
• Know how to use the handle syste(SAP)

Conocimientos

Logistics experience

Interpersonal skills

English proficiency

MS Office

Customer-focused

Team leadership

Field force management

SAP

Herramientas

SAP

Descripción del empleo

Arvato Logisticsis a leading international service provider operating in the field of supply chain management and e-commerce.

Arvato Logisticsis a company affiliated with the German companyBertelsmann, which owns all of its shares. With more than17,000employees worldwide in over100locations, we develop innovative supply chain management and e-commerce solutions for our customers by combining our industry expertise with the right technologies.

Our customers are primarilyfashion, technology, cosmetics, health and consumer products; It consists of well-known brands operating in the retail and industrial sectors, as well as newly established medium-sized companies. We support our customers to grow their businesses with theB2BandB2Clogistics services we offer in our warehouses.

Arvato is a wholly owned subsidiary of Bertelsmann SE & Co. KGaA.

Job Description

• Leading a team and be a good team player
• Manage e-commerce operations and make sustainable development plans
• Taking corrective actions from operations point of view in case of needed
• Creating effective solutions to operational problems
• Providing weekly and monthly KPI Reports
• Prepare and follow-up monthly forecasts continuously
• Motivate, inspire and encourage field team to achieve business results and customer satisfaction
• Coordinate field team to execute planned actions in line with the strategic plans, decide on priorities
• Taking part in process development studies
• Supporting information technology system transitions
• Know how to use the handle syste(SAP)

Qualifications

• 3 years of experience in the logistics processes; preferably in e-commerce
• Strong interpersonal and communication skills
• Advanced knowledge of English both written and verbal
• Able to work within a dynamic and fast-paced environment
• Experienced in field force management
• Very good knowledge on MS Office Applications.
• Customer and solution-oriented,
• Living/willing to live in Anatolian Side of İstanbul
• Complete miltary service for male applicants

Additional Information

What We Offer

• A global work environment with exposure to international projects and teams
• Opportunities for professional growth, learning, and career development
• A collaborative and supportive team culture
• Being part of Bertelsmann SE & Co. KGaA — one of the world’s leading media and service companies

Disclosure requirements pertaining to the collection of your personal data:

Responsible for processing the information provided in your application is the company specified in the job advertisement, with its registered office as indicated. The company processes your data for the purpose of establishing an employment relationship on the basis of Art. 6 (1) b GDPR / Section 26 (1) sentence 1 BDSG.

The retention period for your data is determined by the statutory time limits applicable in the respective country, beginning upon completion of the recruitment process. You can find these here .

You can contact the company’s Data Protection Officer at the above-mentioned postal address.

Further information on data protection and your rights can be found here .

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